Umama Mercy David-Ogebe
Human Resource Professional
Lagos State,Lagos
Summary
A Human Resource Generalist with practical understanding of business needs. Highly effective at incorporating leadership skills to achieve business objectives. Direct projects and trainings that improve efficiency while meeting deadlines, organizational goal and budget requirements.
Overview
4
4
years of post-secondary education
4
4
years of professional experience
Work History
Human Resource Personnel/Secretary
Institute of Credit Adminsitration
Lagos State, Lagos
07.2019 - 12.2019
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Sorted, opened/routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
- Establish application protocols that increased new applicant quality thereby ensuring the right fit for positions are hired.
- Provides up to date records of employees to reduce plagiarism.
- Slashed payroll/benefits administration 10% by negotiating pricing and fees, while ensuring the continuation and enhancement of service.
- Improved managerial performance 23% through benchmarking and employee-feedback collection and analysis.
- Presided over a 28% morale boost. Worked to improve morale through increasing employee input in the managerial decision-making process.
Human Resource/Assistant Project Coordinator
PURPLE AFRICA Foundation
Abuja, Abuja
10.2015 - 03.2019
- Exceeded goals through effective task prioritisation through great work ethic.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Used Microsoft Word, other software tools to create documents and other communications.
- Tasked with raising employee engagement for new business-wide Scrum initiative. Through better managerial coaching, achieved 100% employee participation.
- Streamlined interviewing process, switching from 5 interviews per candidate to 2. Cut hiring cost 40% and increased retention 15%.
- Improved managerial performance 50% through benchmarking and employee-feedback collection and analysis
- Improved relevant program, Human resource, administrative/logistics support for meetings, seminars, conferences, workshops, and special projects and maintained program files (electronic and hard copies) for easy access.
- Coached 3 HR employees in employee relations and training.
- Provided key support in desk review of existing assessments reports, identify and fill information gaps.
- Participated in development of work plans, quarterly/periodically/special reports, other project documentation and support monitoring.
- Developed memos to all departments ensuring proper inflow and outflow of information.
Education
Certificate - SAP (ERP)
Udemy
Online 12.2020 - 03.2021
Diploma - Human Resources Management
Udemy
Online 03.2021 - 03.2021
Bachelor of Science - Business Administration And Management
University Of Abuja
Abuja 01.2009 - 04.2013
Skills
Recruitment / Human Resources
Human resources support
Leadership
Teamwork
Microsoft Office
Training & Development
Staff orientation
Human Resources Development
Human Resource Management Systems
Maintaining Files
Office Administration
Employee Onboarding And Orientation
Business Administration
Hr Policies
Effective Planning
Team building
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Improved paper work processing by 70% through streamlining submission process.
- An integral part of a team who set up a beauty spa worth #15,000,000
- Improved personnel record maintenance by 50% through applying Access database software for updated and precise information.
- Reduced employee turnover by 25% through implementation of new incentive programme and bonus structure.
- Improved and fast track employment processes in recruitment, selection and placement.
- Part of a team who set up a restaurant worth #20,000,000
Timeline
Diploma - Human Resources Management
Udemy
03.2021 - 03.2021
Certificate - SAP (ERP)
Udemy
12.2020 - 03.2021
Human Resource Personnel/Secretary
Institute of Credit Adminsitration
07.2019 - 12.2019
Human Resource/Assistant Project Coordinator
PURPLE AFRICA Foundation
10.2015 - 03.2019
Bachelor of Science - Business Administration And Management
University Of Abuja
01.2009 - 04.2013