Ukashatu Muhammad Adam
Wudil city,Kano state Nigeria ,Nigeria
Summary
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Customer-oriented with strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development.
Overview
13
13
years of professional experience
Work history
Banking industry
Firstbank Nigeria limited
Kano, Nigeria
2014.05 - Current
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
Professional English classroom teacher
Federal ministry of education
Kano , Nigeris
2013.01 - 2014.04
- Participated actively in staff development programmes, ensuring up-to-date knowledge of educational trends and practices.
- Ensured student safety whilst conducting practical experiments in laboratory.
- Assisted special needs students individually, promoting inclusivity within classroom.
- Collaborated with colleagues on interdisciplinary projects, fostering team spirit amongst staff members.
Education
Bachelor of Arts - English language
Bayero University,Kano
Kano 2021-11
Diploma of Higher Education - Education
Saadatu Rimi college of Education,kano
Kano2006-10
Skills
- Communication skills
- Public speaking
- Team building
- Problem-solving
- Calm under pressure
- Social media marketing
- Resourcefulness
- Marketing
- Multilingual
- Public Relations
- Accounting
Research, business development adventure.
Dedicated and hardworking team member with a spirit of goals attainment.
Timeline
Banking industry
Firstbank Nigeria limited
2014.05 - Current
Professional English classroom teacher
Federal ministry of education
2013.01 - 2014.04
Bachelor of Arts - English language
Bayero University,Kano
Diploma of Higher Education - Education
Saadatu Rimi college of Education,kano