UJOR CHINWENDU EUNICE
Abuja
Summary
Dynamic Customer Care Representative with MTN Nigeria, skilled in conflict resolution and technical troubleshooting. Proven ability to enhance customer satisfaction through effective relationship management and feedback analysis. Committed to continuous learning and creativity, driving organizational success while delivering exceptional service.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Customer Care Representative
MTN Nigeria
Abuja
01.2015 - Current
- Ability to attain professional proficiency
- Ability to actualize professional knowledge
- Acquire to assist clients/customers, individual, group and the society at large to enhance and restore organization functioning.
- Driven by creativity
- Aspire to learn
Education
Higher National Diploma Certificate -
Federal Polytechnic Nekede
Nekede, Imo, Nigeria01.2018
Senior Secondary School Certificate -
Isiekenensi High School
Ideato South, Imo, Nigeria01.2009
First School Certificate -
Ikenegbu Nursery Primary School
Owerri, Imo, Nigeria01.2003
Skills
- Customer service
- Conflict resolution
- Customer relationship management
- Data entry
- Technical troubleshooting
- Product knowledge
- Feedback analysis
- Call center operations
Certification
- First School Certificate (FSCE)
- Senior Secondary School Certificate (SSCE)
- Higher National Diploma Certificate (HND)
- National Youth Service Corps (NYSC)
Languages
- English
- Igbo
References
- Mr. Vincent Uche Ujor, Civil Servant, 08032259093
- Nwoke Chinwendu Eunice
Hobbies and Interests
- Reading
- Traveling
- Swimming
- Singing
Lga
Ikeduru
Personal Information
- Place of Birth: Imo
- Date of Birth: 04/11/90
- Gender: Female
- Nationality: Nigeria
- Marital Status: Married
- Religion: Christian
Timeline
Customer Care Representative
MTN Nigeria
01.2015 - Current
Higher National Diploma Certificate -
Federal Polytechnic Nekede
Senior Secondary School Certificate -
Isiekenensi High School
First School Certificate -
Ikenegbu Nursery Primary School
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