Open To Work
UGONNA ROSETA EZEKWUAKU
Port Harcourt,,Rivers State
Summary
Results-driven banking professional with over six years of progressive experience in banking operations and internal control within the financial services sector. Skilled in regulatory compliance, risk management, audit reviews, and process optimization to ensure operational efficiency and mitigate risks. Adept at leading teams, resolving complex customer issues, and implementing control measures that align with organizational goals. Committed to delivering exceptional service and maintaining high standards of integrity and accuracy in all transactions.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work History
Internal Control Officer
First Bank of Nigeria Limited
04.2024 - Current
- Monitor branch activities for compliance with regulations and policies
- Daily verification of P&L entries
- Review control exception reports from Head Office
- Monitor risk assets and unauthorized overdrafts
- Prepare and submit critical control reports promptly.
- Daily GL review for branches.
Team Lead, Non-Financial Transactions
First Bank of Nigeria Limited
01.2022 - 04.2024
- Oversee customer service operations
- Handle customer complaints and electronic banking enrollments
- Manage issuance and maintenance of card products
- Prepare periodic progress reports
ATM Custodian
First Bank of Nigeria Limited
01.2021 - 01.2022
- Ensure prompt ATM loading and operational availability
- Reconcile ATM tills and resolve dispense errors
- Address customer complaints related to ATM usage
Team Lead, Financial Transactions
First Bank of Nigeria Limited
01.2019 - 01.2020
- Supervise teller operations and electronic payments
- Confirm cheques and manage clearing processes
- Handle vault cash requisitions and transaction reviews
Education
B.Sc. - Accounting (HND To B.Sc Conversion)
Ignatius Ajuru University
Port Harcourt, Rivers State 11.2024 - 11.2025
Higher National Diploma (HND) - Accounting
Abia State Polytechnic
Aba, Abia State 09.2012 - 08.2014
National Diploma (OND) - Accounting
Abia State Polytechnic
Aba, Abia State 09.2009 - 08.2011
Skills
- Regulatory Compliance & Risk Management
- Audit & Internal Control
- Microsoft Office (Word, Excel)
- Problem Assessment & Resolution
- Effective Communication
- Reporting skills
- Documentation review
- Control testing
Certifications and Licenses
2025 (In View): Certified Information Systems Auditor (CISA) – Student Member
2024: Institute of Chartered Accountants of Nigeria – Associate Chartered Accountant (ACA)
Hobbies and Interests
- Finance and auditing seminars/webinars
- Business analytics and artificial intelligence training
- Reading and socializing
Personal Information
Date of Birth: May 29, 1991
Languages
English
Advanced
C1
References
Available upon request.
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteHybridRemoteSalary Range
₦30000000/yr - ₦50000000/yrTimeline
B.Sc. - Accounting (HND To B.Sc Conversion)
Ignatius Ajuru University
11.2024 - 11.2025
Internal Control Officer
First Bank of Nigeria Limited
04.2024 - Current
Team Lead, Non-Financial Transactions
First Bank of Nigeria Limited
01.2022 - 04.2024
ATM Custodian
First Bank of Nigeria Limited
01.2021 - 01.2022
Team Lead, Financial Transactions
First Bank of Nigeria Limited
01.2019 - 01.2020
Higher National Diploma (HND) - Accounting
Abia State Polytechnic
09.2012 - 08.2014
National Diploma (OND) - Accounting
Abia State Polytechnic
09.2009 - 08.2011