Summary
A consummate compliance professional with over a decade experience across first and second lines of defense garnered in the financial services sector. A great team player with immense knowledge of AML/CFT frameworks, policies and procedures. Imbued with organizational and leadership skills and given to strategic thinking and planning, I am looking to leverage on my skill set and experience to add value to any organization I work for thereby enhancing my own value as well.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
Work history
Regional Compliance Manager/MLRO
Access Bank Plc
Abuja, FCT
04.2019 - 12.2020
- Managed and coordinated apex bank Central Bank of Nigeria (CBN) routine examination of the region to the satisfaction of the CEO/COO.
- Developed strong working relationship with the law enforcement agencies to wit EFCC, ICPC, Police, DSS and assisted with supply of documents and investigations needed to timely track and apprehend fraudsters, money launderers and terror financiers within SLA.
- Represented the Chief Compliance Officer and the bank in all regional cases of law enforcement officers in court.
- Developed risk and compliance reports for executive management.
- Broadened enterprise knowledge of compliance policies and procedures through training of first and second line of defense.
- Rendering of Suspicious Transaction Reports (STR`s and SAR'S) within timelines.
- Weekly review and monitoring of customer onboarding process based on KYC, CIP and risk rating of new customers.
- Implementation and update of rules book for compliance to all regulatory requirements and circulars.
- Daily customer transaction monitoring based on set alerts and continuous review of PEPS, FEPS and DNFB
- Superintended and managed over a database of over 600,000 customers.
- Worked,supervised and led team remotely during COVID-19 lock down.
Regional Compliance Manager
Diamond Bank Plc
Federal Capital Territory, Abuja
01.2017 - 04.2019
- Compliance testing of products and services before roll out
- Pioneer member of the compliance team based on CBN recommendations for DMB`s.
- Sanctions screening of customer database and transactions.
- Helped maintain and implement departmental CAPEX and OPEX budgets.
- Helped to manage and domesticate applicable state and local government laws as applicable to regional operations.
- Helped to formulate enterprise wide compliance strategy and goals.
- Weekly monitoring and review of International Money Transfer Operators (IMTO) outflows and inflows for fraud, scams and compliance to regulatory limits.
- Worked with team that enhanced banks flagship digital inclusion product D`Yellow which was an industry first.
- Remediation of audit findings, formulation and enhancement of risk reviews and risk appetite in line with industry trends.
Customer Service Manager
Diamond Bank Plc
Federal Capital Territory, Abuja
05.2007 - 12.2016
- Worked as first line of defense to review KYC and KYB during customer onboarding.
- Worked proactively to forestall possible fraud and loss of over USD50,000
- Developed collaborative partnerships with customers and internal business partners to successfully solve complex problems
- Daily, weekly and monthly reconciliation of all transit accounts.
- Improved and sustained customer retention rate (CRR) over a period of 8 years.
- Met and exceeded 95% customer loyalty mark for 6 consecutive months
- Pioneer team member in the launch of the ATM and digital banking applications.
- Improved customer service experiences to facilitate organic growth and loyalty.
- Analyzed statistics and KPIs to identify potential service improvements.
- Participated in KPI setting and interview process for freshers.
Education
Master of Science - Management
02.2016 - 12.2018
Certified Anti-Money Laundering Specialist (CAMS) - Anti-Money laundering
01.2019 - 04.2019
Designated Compliance Professional (DCP) - Compliance
05.2017 - 06.2017
Associate International Academy of Retail bankers - Retail Banking
04.2015 - 05.2015
Skills
- Leadership Skills
- Organizational skills
- Staff development and capacity building
- Presentation skills
- Proficiency in use of Microsoft suite
- Creative and interpersonal Skills
- Experience working with financial products
- Remote and digital communication skills
- Critical thinking and investigative skills
Additional Information
On Request.
Timeline
Regional Compliance Manager/MLRO - Access Bank Plc
04.2019 - 12.2020
ACAMS - Certified Anti-Money Laundering Specialist (CAMS), Anti-Money laundering
01.2019 - 04.2019
Compliance Institute of Nigeria (CIN) - Designated Compliance Professional (DCP) , Compliance
05.2017 - 06.2017
Regional Compliance Manager - Diamond Bank Plc
01.2017 - 04.2019
University of Liverpool - Master of Science, Management
02.2016 - 12.2018
International Academy of Retail Bankers - Associate International Academy of Retail bankers, Retail Banking
04.2015 - 05.2015
Customer Service Manager - Diamond Bank Plc
05.2007 - 12.2016
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