Summary
Overview
Work History
Education
Skills
Timeline
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UDUAK AYENI

MENDE, MARYLAND

Summary

Dynamic leader with a proven track record at Guaranty Trust Bank, where I enhanced team productivity and profitability through innovative project management and data-driven strategies. Skilled in relationship building and time management, I excel in fostering high-performing teams and driving operational excellence. Passionate about continuous improvement and stakeholder engagement, I deliver exceptional results.

Overview

9
9
years of professional experience

Work History

Group Head, Transaction Services, Lagos Mainland2

Guaranty Trust Bank
06.2019 - Current
  • Increased team productivity by implementing efficient project management strategies.
  • Delivered exceptional results through the development of high-performing teams focused on innovation and excellence.
  • Fostered strong relationships with key stakeholders to secure buy-in for important projects and initiatives.
  • Implemented data-driven decision-making processes to guide future business strategy.
  • Optimized resource allocation, resulting in cost savings and increased profitability.
  • Established a culture of continuous improvement through employee training and development initiatives.
  • Improved operational efficiency by identifying and addressing bottlenecks in key processes.
  • Improved team morale and retention through recognition and reward programs.
  • Attended staff development meetings and workshops and applied information from those events into daily activities.
  • Assisted in recruiting, hiring and training of team members.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Head Process Support and Cash Management

Guaranty Trust Bank
09.2015 - 05.2019
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Developed and maintained courteous and effective working relationships.
  • Worked flexible hours across night, weekend, and holiday shifts.

Education

Associate in Banking -

Charterd Institue of Bankers
Lagos, Nigeria
08.2019

Bachelor of Arts - English And Literary Studies

University of Calabar
Cross River State, Nigeria
01.1996

Skills

  • Relationship Building
  • Social Perceptiveness
  • Friendly, Positive Attitude
  • Research
  • Time Management
  • Customer Service
  • Team Management
  • Verbal Communication
  • Project Planning
  • Public Speaking

Timeline

Group Head, Transaction Services, Lagos Mainland2

Guaranty Trust Bank
06.2019 - Current

Head Process Support and Cash Management

Guaranty Trust Bank
09.2015 - 05.2019

Associate in Banking -

Charterd Institue of Bankers

Bachelor of Arts - English And Literary Studies

University of Calabar

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UDUAK AYENI