Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Timeline
Generic

Udodi Nancy

Lagos

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Personal Assistant/Executive Trainee Officer

Institute of Credit Administration (ICA), Nigeria.
Lagos
03.2012 - 04.2014
  • Assisted Executive Officer in developing and implementing long-term strategic plans.
  • Reviewed and analyzed existing systems to identify areas of improvement.
  • Coordinated with internal departments to ensure successful implementation of projects.
  • Provided support in the preparation and presentation of reports, documents, and other materials for meetings.
  • Ensured accuracy and completeness of data entry into various databases.
  • Organized and maintained filing system for records, documents, and correspondence.
  • Managed calendar appointments for the Executive Officer ensuring timely arrival to all engagements.
  • Performed administrative duties such as scheduling travel arrangements, preparing agendas, organizing events.
  • Monitored budgets to ensure adherence to financial guidelines established by the organization.
  • Prepared letters and other written communications on behalf of the Executive Officer.
  • Served as a liaison between executive staff members and other personnel within the organization.
  • Responded promptly to inquiries from external contacts regarding organizational matters.
  • Maintained accurate records of activities related to departmental operations.
  • Provided guidance to junior staff members in carrying out assigned tasks or duties.
  • Created presentations using appropriate software programs for use during meetings or conferences.
  • Assisted in coordinating special projects within the organization as directed by the Executive Officer.
  • Resolved any customer service issues that may arise while interacting with clients or customers.

Admin & HR Manager/Personal Assistant

Nchemas Business Enterprise Nigeria.
Lagos
03.2012 - 04.2014
  • Provided administrative support for faculty members by preparing reports, organizing meetings and taking minutes.
  • Maintained accurate financial records such as budgets, invoices and purchase orders.
  • Created various documents using Microsoft Office applications such as Word, Excel and PowerPoint.
  • Assisted in recruiting new staff members by conducting interviews and performing background checks.
  • Prepared agendas for faculty meetings, took notes during meetings and distributed meeting minutes afterwards.
  • Monitored inventory levels of office supplies ensuring that they are adequately stocked at all times.
  • Supervised a team of clerical staff providing guidance on day-to-day tasks when needed.
  • Generated office correspondence and reports.
  • Managed incoming and outgoing mail, filing and meeting coordination.
  • Inventoried and ordered supplies to maintain consistent access to required items.
  • Maintained appointment and event calendars for executives and department heads.
  • Oversaw company database and verified accurate updates and proper file management.
  • Assisted with special projects supporting sales and marketing campaigns.
  • Liaised with team members to assist in employee conflict resolution.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Updated system to organize office documentation, maximizing efficiency and increasing productivity.

Security Engineer

Keystone Bank Limited, Nigeria
Lagos, Nigeria
05.2024 - Current
  • Responsible for managing advanced cybersecurity monitoring and response operations at Keystone Bank. Oversaw the implementation, integration, and operations of several enterprise-grade security tools, including:

    Network Detection & Response (NDR) Tools: Led deployment and operational analysis for threat visibility and real-time anomaly detection.
    Handled network segmentation, firewall policy management, and compliance auditing to ensure secure network infrastructure.
    Coordinated external threat monitoring including digital risk protection, brand impersonation, and data leakage tracking.
    Investigated, triaged, and responded to cybersecurity incidents in coordination with Information Security and IT Team
    Worked on enhancing the bank’s Information Security Program, aligning with CBN, NDPA, ISO 27001, and PCI DSS requirements.
    Conducted phishing simulations, insider threat awareness sessions, and automated pen-testing exercises to strengthen security posture.

Executive Assistant to the Exec. Compliance Officer

Keystone Bank Limited, Nigeria
Lagos, Nigeria
03.2018 - 12.2022
  • Coordinate and provide logistics services for meetings and events
  • Develop and maintain an efficient filing system to preserve records
  • Deploy technical assistance while drafting annual operations budgets
  • Collaborate with 3+ unit staff on risk report preparation for the Director
  • Improve daily operational & administration functions to promote growth Participate in risk rating of the bank's retail/SME/commercial customers
  • Assisted in the development of compliance policies and procedures.
  • Monitored employee activities to identify potential areas of non-compliance.
  • Coordinated with various departments to ensure effective implementation of corporate governance standards.
  • Maintained records of all regulatory filings and monitored deadlines for submissions.
  • Ensured timely submission of periodic reports required by government agencies.
  • Attended seminars, conferences, and workshops related to compliance topics.
  • Updated job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
  • Verified documentation against compliance standards and communicated deficiencies to resolve issues.

Internship (3Months) with Human Capital Management Division

Keystone Bank Ltd.
Lagos
09.2020 - 11.2020
  • Analyzed client's current human capital management processes to identify areas of improvement.
  • Conducted research and benchmarking analysis to inform recommendations for best practices in Human Capital Management.
  • Identified potential risks associated with implementing new Human Capital Management processes and provided risk mitigation strategies.
  • Worked closely with senior leadership teams to develop talent management strategies that support organizational objectives.
  • Reviewed existing job descriptions and developed job profiles as needed.
  • Consulted with internal teams to determine staffing requirements for various projects.
  • Informed job applicants of duties and responsibilities, compensation and benefits.
  • Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
  • Interviewed job applicants to obtain information on work history, education or job skills.

Education

Post Graduate (In View) -

The Mc Combs School of BusinessThe University of Texas at Austin
09.2023

MBA -

Ahmadu Bello University, Nigeria.
01.2020

B.Sc - Police Science/Education

University Of Nigeria Nsukka
Enugu, Nigeria
09.2018

Skills

  • Information Verification
  • Customer Interaction
  • Building Guest Relationships
  • Strong Research Skills
  • High Energy Delivery
  • Client Consultations
  • Project Management
  • Company Liaison

Accomplishments

  • Developed relationships with 50 new clients and typically exceeded sales goals by 40%.
  • Consistently maintained high customer satisfaction ratings.
  • Created highly effective new program that significantly impacted efficiency and improved operations.
  • Promoted from Business Development to Head Membership Team, in less than 12-months.

Affiliations

  • Member, Small Business Association (2008 - present)
  • Member, Alumni Association

Certification

  • ISO/IEC 27001, SKILLFRONT - 2023
  • Association for Project Management (APM)
  • LEAN , SKILLFRONT- 2023
  • DATA SCIENCE/BUSINESS ANALYTICS - 2023

Timeline

Security Engineer

Keystone Bank Limited, Nigeria
05.2024 - Current

Internship (3Months) with Human Capital Management Division

Keystone Bank Ltd.
09.2020 - 11.2020

Executive Assistant to the Exec. Compliance Officer

Keystone Bank Limited, Nigeria
03.2018 - 12.2022

Personal Assistant/Executive Trainee Officer

Institute of Credit Administration (ICA), Nigeria.
03.2012 - 04.2014

Admin & HR Manager/Personal Assistant

Nchemas Business Enterprise Nigeria.
03.2012 - 04.2014

Post Graduate (In View) -

The Mc Combs School of BusinessThe University of Texas at Austin

MBA -

Ahmadu Bello University, Nigeria.

B.Sc - Police Science/Education

University Of Nigeria Nsukka
Udodi Nancy