UDEME EDET
Sango
Summary
Results-driven HMO Billing Officer with extensive experience in HMO operations and consultancy. Known for strong communication skills and relationship management, successfully coordinating with healthcare providers to resolve billing issues and enhance operational efficiency.
Overview
17
17
years of professional experience
Work History
HMO Billing Officer
Abilak Clinic & Maternity Home
Ifo, Ogun State
09.2025 - Current
- Processed and verified enrollee claims according to HMO policies and regulatory guidelines.
- Coordinated with hospitals, clinics, and healthcare providers to resolve authorization and billing discrepancies.
HMO Billing Officer/Consultant
Precious Gift Medicals
Alakuko, Lagos State
03.2025 - Current
- Processed enrollees billing information with precision and attention to detail.
- Resolved billing inquiries and discrepancies efficiently for enrollees.
- Maintained organized records of invoices and payment transactions.
- Coordinated with healthcare providers to verify billing and insurance information.
- Assisted in maintaining accurate enrollee records using electronic health record systems.
- Developed strong professional relationships with vendors and clients.
- Communicated effectively with insurance providers regarding enrollee coverage details.
HMO Billing Officer/Consultant
Raban Clinic Limited
Sango Ota, Ogun State
11.2024 - Current
- Oversaw end-to-end HMO operations, including claims processing and enrollee verification.
- Liaised with HMOs, insurance companies, and NHIS representatives to secure prompt approvals and settlements.
- Managed pre-authorization processes and claims vetting to enhance operational efficiency.
HMO Billing Officer
Promise Medical Centre
Sango Ota, Ogun State
05.2023 - 12.2024
- Processed billing statements for patient services and insurance claims efficiently.
- Assisted enrollees and corporate clients in interpreting benefits and resolving complaints.
- Collaborated with billing and medical records departments to ensure seamless service delivery.
HMO Billing Officer/Consultant
Sinclair Hospital
The Bells, Ota, Ogun State
07.2024 - 11.2024
- Compiled and submitted monthly utilization, claims, and reconciliation reports.
- Resolved billing discrepancies, reducing claim rejections through precise documentation and diligent follow-up.
Administrative Clerk
Rccg Palace of His Praise Zone
Sango Ota, Ogun State
10.2019 - 04.2022
- Streamlined daily administrative tasks to enhance church operations and activities.
- Organized church records for efficient access and retrieval.
- Ensured accountability and transparency in financial operations.
- Collaborated with team members to improve administrative workflows.
- Implemented decisions made by church leadership effectively.
- Oversaw maintenance of church property to maximize use.
- Handled financial information confidentially to maintain community trust.
- Coordinated organization of services, crusades, revivals, and conferences.
Machine Operator/Packaging Operator
African GB Foods Manufacturing Company
Ota, Ogun State
04.2019 - 09.2019
- Operated production machinery to achieve efficiency and quality standards.
- Conducted quality checks on finished products to maintain high standards.
- Performed daily maintenance on machines to guarantee optimal performance.
- Inspected parts for defects using precision measuring tools, ensuring quality control.
- Operate production machine such as packaging machines.
- Reported equipment malfunctions promptly to minimize production downtime.
- Follow food safety and hygiene standards (GMP, HACCP) at all times.
- Maintained organized work area to enhance safety and operational efficiency.
- Seal packages properly to prevent leakage or contamination
- Ensured compliance with safety regulations during machinery operation.
Machine Operator/Technician
Regal Manufacturing Limited
Ota, Ogun State
02.2018 - 03.2019
- Operated machinery to produce high-quality components efficiently.
- Monitored equipment performance to maintain optimal functionality during production.
- Conducted routine maintenance on machines to minimize downtime and enhance safety.
- Loaded and unloaded materials for production processes promptly.
- Collaborated with team members to optimize workflow and boost productivity.
- Trained new operators on machinery handling and safety protocols effectively.
- Performed regular safety checks on machinery before operation.
- Ensured adherence to company quality control procedures throughout production.
Care Giver
Mrs Faith Aliu
Lagos
01.2017 - 01.2018
- Assisted clients with daily living activities, including bathing and grooming.
- Monitored medication intake and ensured timely administration of prescribed doses.
- Communicated effectively with families to address client care needs.
- Maintained safe and clean environments, supporting overall well-being.
- Developed engaging activities to promote mental stimulation and emotional support.
- Coordinated transportation for appointments and social outings.
- Documented client progress and changes in health status accurately.
- Responded calmly to emergencies while ensuring client safety.
Secretary/Delivery Courier
Brand Planet
Ikotun, Lagos State
08.2015 - 10.2015
- Maintained filing systems and organized documents for easy access.
- Handled incoming calls and directed inquiries to appropriate personnel.
- Sent and distributed mail and parcels.
- Delivered packages efficiently to various locations within tight schedules.
- Communicated with customers to confirm delivery details and address concerns.
- Managed delivery routes to optimize time and fuel efficiency.
- Maintained accurate records of deliveries and collected payments as needed.
- Ensured timely delivery of packages to customers in accordance with company standards.
- Provided excellent customer service when interacting with clients during package pickups and deliveries.
Front Desk Receptionist/HMO Billing Officer
Shirish Clinic
Sango Ota, Ogun State
01.2009 - 01.2012
- Greeted visitors and clients warmly, fostering a welcoming environment.
- Managed phone calls, efficiently directing inquiries to appropriate staff members.
- Scheduled appointments and maintained calendars for multiple office personnel.
- Processed incoming and outgoing mail, ensuring timely communication delivery.
- Maintained front desk area, upholding cleanliness and organization standards.
- Provided professional customer service by responding promptly to inquiries via phone or email.
- Reconciled daily financial transactions with cash receipts after each business day.
- Processed patient billing and insurance claims while ensuring compliance with regulations.
Education
National Diploma - Business Administration
Olabisi Onabanjo University
Ago-Iwoye, Ogun State06-2012
S.S.C.E Certificate -
Dominion College
Lagos State09-2007
First School Leaving Certificate -
Hephzibah Nursery&Primary School
Lagos, State12-2001
Skills
- Claims processing and billing verification
- HMO operations and consultancy
- Insurance coordination and healthcare billing
- Record management
- Problem solving
- Regulatory compliance
- Workflow optimization
- Effective communication
- Relationship management
- Time management
- Training and development
Affiliations
Reading, singing and meeting people
Timeline
HMO Billing Officer
Abilak Clinic & Maternity Home
09.2025 - Current
HMO Billing Officer/Consultant
Precious Gift Medicals
03.2025 - Current
HMO Billing Officer/Consultant
Raban Clinic Limited
11.2024 - Current
HMO Billing Officer/Consultant
Sinclair Hospital
07.2024 - 11.2024
HMO Billing Officer
Promise Medical Centre
05.2023 - 12.2024
Administrative Clerk
Rccg Palace of His Praise Zone
10.2019 - 04.2022
Machine Operator/Packaging Operator
African GB Foods Manufacturing Company
04.2019 - 09.2019
Machine Operator/Technician
Regal Manufacturing Limited
02.2018 - 03.2019
Care Giver
Mrs Faith Aliu
01.2017 - 01.2018
Secretary/Delivery Courier
Brand Planet
08.2015 - 10.2015
Front Desk Receptionist/HMO Billing Officer
Shirish Clinic
01.2009 - 01.2012
National Diploma - Business Administration
Olabisi Onabanjo University
S.S.C.E Certificate -
Dominion College
First School Leaving Certificate -
Hephzibah Nursery&Primary School