Dedicated sales representative with proven abilities in customer relationship management and data handling. Skilled in Microsoft Excel and QuickBooks, ready to enhance client satisfaction and streamline sales processes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Representative
Franknezz International Limited
01.2022 - 01.2024
Built strong customer relationships and supported client needs.
Handled sales transactions and managed customer records.
Provided feedback and reports to management for decision-making.
Computer Operator
Open Door Computer Centre
01.2017 - 01.2018
Performed data entry, printing, and documentation.
Assisted in managing records and digital files.
Provided basic ICT support to customers.
Education
HRM Certification - HRM
MSME Institute of Management & Professional Studies
IMO STATE, NYSC SECRETARIATE
08-2025
CRM/Virtual Assistant Training - CRM/Virtual Assistant Training
Digital Witch
Oline
08-2025
NYSC - NYSC
National Youth Service Corps
Imo State
08-2025
HND - Computer Science
Abia State Polytechnic
Abia State
08-2022
Diploma - Computer Studies
New Age Computer College
Nnewi
01.2012
WAEC - WAEC
Ngodo Girls Secondary School
Umunneochi LGA, Abia State
06-2009
Skills
Microsoft Word
Excel
QuickBooks
Freshdesk
Zapier
Slack
HubSpot
Dropbox
Flowva
Asana
Communication
Teamwork
Record management
Data entry
Customer needs assessment
Negotiation tactics
Expense reporting
Competitor research
Customer relationship building
Contact follow-up
Post-sales support
Price quote preparation
Time management
Certification
New Age Computer College, Computer Studies, 05/12
Cisco Training, 05/21
Digital Witch Training (CRM/Virtual Assistance), 05/25
HRM Certification, MSME Institute of Management & Professional Studies, 05/25
References
Available on request.
References
References available upon request.
Timeline
Sales Representative
Franknezz International Limited
01.2022 - 01.2024
Computer Operator
Open Door Computer Centre
01.2017 - 01.2018
HRM Certification - HRM
MSME Institute of Management & Professional Studies
CRM/Virtual Assistant Training - CRM/Virtual Assistant Training
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