Open To Work
Uchenna Ejiogu
Senior Sales Manager
Awka,Anambra
Work Preference
Summary
Accomplished sales leader with expertise in client relationship management and persuasive negotiations. At Nwamaka Ejiogu, increased sales revenue by developing strategic plans and training teams. Known for decisive leadership and building long-lasting client relationships, resulting in a 20% increase in customer loyalty. Skilled in product knowledge and sales operations, driving consistent business growth.
Sales professional with solid background in managing high-performing sales teams and driving revenue growth. Known for strong focus on team collaboration and delivering results, with reliable and adaptable approach to changing market demands. Proficient in strategic planning, client relationship management, and sales strategy development, ensuring success and growth in competitive environments.
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
7
7
years of professional experience
Work History
Sales Manager 2023-2025
Nwamaka Ejiogu
12.2023 - 12.2025
- Managed client relationships and followed up on leads to support revenue growth.
- Developed sales strategies aligned with market demand and business goals.
- Monitored sales performance and adjusted outreach tactics to improve results.
- Coordinated with marketing and operations teams to streamline customer order handling.
- Trained team members on product knowledge, objection handling, and closing techniques.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
Sales Supervisor 2021-2023
Nwamaka Ejiogu
10.2021 - 12.2023
- Supervised daily sales activities, ensuring team followed store procedures and service standards.
- Trained new sales staff on product knowledge, upselling techniques, and customer engagement.
- Monitored sales floor performance and addressed service issues promptly to maintain workflow.
- Coordinated staff schedules and task assignments to support coverage during peak business hours.
- Resolved customer complaints professionally, maintaining satisfaction and protecting store reputation.
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
- Checked store merchandise regularly for proper display and replenishment.
Salesperson 2018-2021
Nwamaka Ejiogu
09.2018 - 10.2021
- Assisted customers with product selection, pricing questions, and purchase decisions.
- Maintained product displays and organized merchandise for easy customer access.
- Processed sales transactions accurately using point-of-sale systems.
- Resolved customer concerns promptly to support satisfaction and repeat business.
- Explained product features clearly to match customer needs and preferences.
- Supported daily sales goals by promoting available products and services.
- Worked to build relationships with customers and built potential for additional sales.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Implemented effective sales strategies to maximize revenue generation.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Education
Bachelor of Science - Food Science And Technology
Nnamdi Azikiwe University
Awka10-2026
Skills
Relationship building
Sales team training
Staff management
Goals and performance
Verbal and written communication
Sales expertise
Product knowledge
Client relationship management
Direct sales
Sales operations
Rapport and relationship building
Persuasive negotiations
Decisive
Territory management
Timeline
Sales Manager 2023-2025
Nwamaka Ejiogu
12.2023 - 12.2025
Sales Supervisor 2021-2023
Nwamaka Ejiogu
10.2021 - 12.2023
Salesperson 2018-2021
Nwamaka Ejiogu
09.2018 - 10.2021
Bachelor of Science - Food Science And Technology
Nnamdi Azikiwe University