UBONG DENNIS NKANGA

• Guide and oversee a team of IT auditors in the strategic planning and execution of IT audit projects for clients, ensuring adherence to regulatory requirements and industry standards while pinpointing opportunities for service enhancement
• Conduct thorough risk assessments, identifying critical control weaknesses, and offering valuable recommendations for improvement
• Collaborate with cross-functional teams to evaluate the efficiency of IT controls, information security, and technology governance
• Foster and manage relationships with client management, ensuring clear communication regarding service expectations, deliverables, timelines, and overall value
• Prepare and deliver comprehensive audit reports to clients and senior management, outlining key findings, associated risks, and actionable recommendations
• Develop and mentor a proficient team of professionals, chair meetings with management personnel, assess team performance, provide coaching as needed, and administer annual budgets.
• Collaborated with internal teams to develop customized solutions that addressed unique client needs.
• Enhanced team performance by implementing training programs and fostering a collaborative work environment.
• Implemented data-driven approaches for assessing project success, continuously refining processes based on insights gained over time.
• Evaluated existing business processes, recommending improvements that led to increased operational efficiency.
• Managed cross-functional teams to ensure timely delivery of high-quality solutions for various projects.
• Mentored junior consultants, helping them enhance their skills and contribute more effectively to projects.
• Leveraged extensive industry knowledge to provide valuable insights into emerging trends impacting client businesses.
• Presented findings and recommendations to executive-level stakeholders, effectively communicating key insights and action plans.
• Developed custom solutions based upon clients' strict requirements.
• Monitored and managed staff performance to attain target metrics both individually and team unit.
• Presented project scopes to employees and executives, proposing timelines, budgets and specifications.
• Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients.
• Maintained database systems to track and analyze operational data.

• GREECE SECONDMENT: (Nov. 2022 – Jan. 2023)
• ECOWAS SECONDMENT: (Jul. 2023 – AUG 2023)
• Executed IT audit projects and offered expert technical guidance to clients in the implementation of industry best practices, leading to a notable 30% enhancement in overall system efficiency
• Conducted engaging cybersecurity awareness training for staff as part of a collaborative initiative, resulting in a significant 30% reduction in security incidents
• Executed comprehensive testing of IT general controls, IT-dependent manual controls, and automated application controls on clients' applications/ERPs, achieving an impressive 98% accuracy rate in system- generated reports and restricted access functionality
• Produced detailed reports summarizing findings from tests of IT general controls, IT-dependent manual controls, and automated application controls on clients' applications/ERPs for executive review, contributing to a notable increase in client satisfaction
• Detected system valuation errors amounting to approximately 12 million in income due to an automated control configuration error for a leading
• Nigerian bank
• This discovery prompted a system upgrade
• Executed IT audit projects, evaluating the design and effectiveness of internal controls and information systems.
• Reduced the risk of fraud by implementing effective internal controls and monitoring systems.
• Conducted risk assessments to determine areas requiring increased focus during subsequent audits.
• Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.
• Planned and executed follow-up audits at appropriate intervals.
• Planned audits and audit activities to allocate necessary resources and determine consistency of plans with audit objectives.
• Assessed internal control risks of network through information system audits.
• Prepared working papers, reports and supporting documentation for audit findings.

LARGEST NIGERIAN MULTINATIONAL BANK WITH $21B+ IN TOTAL ASSETS AND 10+ SUBSIDIARIES

• Conducted comprehensive IT environment and trend assessments for on- site audits, achieving a 98% completion rate quarterly through meticulous planning
• Collaborated with stakeholders, gathered essential information, and ensured timely communication of audit findings, emphasizing efficient coordination for successful IT audit engagements
• Conducted thorough security assessments on systems, identifying vulnerabilities, and actively participated in incident response efforts to analyze breaches and develop effective containment and recovery strategies
• Contributed to the review of the bank's cybersecurity documentation, playing a vital role in enhancing the accuracy and reliability of internal reports
• Led the revamping of IT audit exception management processes, including analysis of resolution practices, identification of key respondents, and implementation of an efficient tracker and reminder system
• Achieved a increase in response time and efficiency in the first quarter, followed by an additional 72% in the subsequent quarter
• Developed a comprehensive troubleshooting process, resulting in a 75% reduction in recurring technical issues and a substantial 70% increase in customer satisfaction
• Provided professional services and support in a dynamic work environment.
• Worked flexible hours across night, weekend, and holiday shifts.
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Worked effectively in fast-paced environments.
• Acted as a team leader in group projects, delegating tasks and providing feedback.
• Proved successful working within tight deadlines and a fast-paced environment.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Excellent communication skills, both verbal and written.

• Led the installation and configuration of new software applications for a user base exceeding 30, enhancing system performance and contributing to a notable 20% increase in overall productivity
• Conducted training sessions for staff, improving proficiency in new software applications and achieving a significant 30% increase in user efficiency
• Managed user accounts, overseeing access privileges, and executing actions such as creating, modifying, or revoking accounts
• Implemented stringent password policies, maintained software/system currency, installed antivirus solutions, and established data backup protocols, ensuring robust security measures and resilience against cyberattacks or hardware failures
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• Diagnosed and resolved complex technical issues through in-depth analysis, facilitating uninterrupted business operations.
• Managed user access rights to maintain a high level of information security while ensuring appropriate levels of accessibility for authorized personnel.
• Enabled smooth transitions during hardware and software upgrades, minimizing disruptions to endusers.
• Implemented proactive maintenance plans that resulted in extended equipment lifespan and reduced repair costs over time.
• Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
• Established effective communication channels between IT support staff and end-users, leading to improved issue resolution times overall.
• Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring.
• Contributed to cost-saving initiatives by analyzing resource usage trends and recommending infrastructure adjustments accordingly.

• Managed firewall configurations to maintain optimal levels of network protection while allowing for necessary business operations.
• Assisted with the successful migration of company data to a secure cloud-based storage system, enhancing overall data protection capabilities.
• Conducted thorough risk assessments for proposed projects or changes in technology infrastructure, highlighting potential vulnerabilities before implementation could begin.
• Enhanced network security by conducting regular vulnerability assessments and implementing necessary patches.
• Trained 100+ students on coding and IT Standards, yielding a commendable exam pass rate
• Implemented a tailored IT Standards curriculum, leading to a substantial increase in student engagement
• Administered exams portal for 50 students, ensuring efficient scheduling and grading for a streamlined assessment process.
• Evaluated new technologies to strengthen IT security infrastructure, maintaining cutting-edge protection against threats.
• Spearheaded the development of an incident response plan, significantly reducing downtime in the event of a breach.
• Developed and implemented IT security policies, ensuring compliance with industry standards and best practices.
• Created customized reports for stakeholders detailing key metrics related to IT security performance, fostering transparency and accountability within the organization.

• Streamlined communication channels between workers and management, resulting in a 20% decrease in downtime due to worker grievances
• Implemented a comprehensive feedback system for workers to voice their concerns and suggestions, leading to an 15% increase in worker satisfaction
• Implemented a comprehensive feedback system for workers to voice their concerns and suggestions, leading to an 15% increase in worker satisfaction
• INTERN, RULES & PETITIONS COMMITTEE | NATIONAL ASSEMBLY | ABUJA |
• MARCH 2015
• Collaborated with cross-functional teams to integrate the digitized petition system with existing case management software, improving efficiency by
• Participated in cybersecurity awareness programs and assisted in creating and delivering training materials to educate employees about best practices and potential threats
• Assisted in managing user accounts, access privileges, and password policies, including creating, modifying, and revoking user accounts as needed
• Assisted in installing, configuring, and maintaining antivirus and antimalware solutions on systems.