AI and ERP
Ubani Charles
Group National Human Resource Manager
Lagos,Lagos
Summary
Group National Human Resource Manager with over 10 years of successful experience in Human resource and Management. Recognized consistently for performance excellence and contributions to success in FMCG industry. Strengths in Man Power Capacity building Employee relations, Compensation and benefits backed by training in Business Administration and Generalist in all areas of human resourcing. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work History
Group National HR Manager
Great Brands Nigeria Limited
Lagos, Lagos
06.2021 - Current
- Implemented performance review and motivational strategies to elevate HR team results.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Motivated employees through special events, incentive programs and constructive feedback.
- Devised hiring and recruitment policies for 3000-employee company.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
- Liaised between multiple business divisions to improve communications.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 1000 new employees.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Led and strategically directed team of human resources professionals.
- Conducted company-wide town hall meetings to convey updates.
- Enhanced staff knowledge and awareness on drug abuse and prevention programs.
- Expanded operational bases and increased revenues by developing and integrating business plans.
- Leveraged cost-effective digital systems to manage payroll and benefit programs.
- Directed job fairs to bring in local talent for long term and seasonal positions.
- Organized and led staff orientation programs and training to promote collaboration.
- Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
- Collaborated with senior management and performed benefits analysis, corrective action planning and big-picture data capturing.
- Facilitated on boarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skill set.
- Boosted customer satisfaction ratings by enabling staff to implement speedy resolutions for diverse issues through robust internal knowledge base and industry-leading training.
- Directed on boarding and training for over 3000 new 1000 employees each year, keeping company operations smooth and production efficient with skilled candidates.
- Maintained current knowledge of industry regulations and legislation to amend policies as needed and promote compliance.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates, and working with legal and compliance teams.
- Reduced workers' compensation claims by instituting corporate safety training program.
- Worked as effective team member while contributing to local and regional HR projects.
- Managed random monthly drug testing for over 500 employees.
- Streamlined complaint response management by providing guidance on policies and ensuring appropriate and accurate investigation processes.
- Coordinated ongoing technical training and personal development classes for staff members.
- Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements.
- Promoted employee buy-in of organizational objectives by conducting orientations of new team members and regular town hall meetings for established employees.
- Strengthened operational efficiencies and traceability by developing organizational filing systems for confidential employee records and reports.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Recruited top talent to maximize profitability.
- Coordinated activities of human resources team, distributing resources and personnel effectively across organization to meet HR needs.
- Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
Human Resources Generalist
Chavin Media
Lagos, Lagos
06.2010 - 05.2013
- Developed and enforced company policy and procedures relating to human resources activity.
- Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database.
- Created organizational flow charts and career path reports to evaluate employee compensation information.
- Shadowed employees to determine accurate description of duties and skills required for each position.
- Developed and built internal and external relationships with project teams, department managers and consultant teams to improve delivery of HR services.
- Verified that vendors received timely enrollment information, changes and terminations.
- Audited workplace, employee and management policies and procedures.
- Managed change through open communication for addressing employee concerns, allowing for different opinions and publicizing new strategies.
- Provided advice to leadership on implementation of HR policies and procedures, collective bargaining and union agreements and business rollouts.
- Delivered strategic workforce planning, benefits administration, labor relations, succession planning and reporting systems.
- Enabled transition of 3000 employees from paper time sheets to electronic, eliminating manual time entry
Human Resources Officer Training and Development
Nestle
Lagos, Lagos
01.2008 - 04.2010
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Eliminated downtime and maximized revenue by providing top project quality control.
- Used Microsoft Word and other software tools to create documents and other communications.
- Exceeded goals through effective task prioritization and great work ethic.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Successfully maintain clean, valid driver's license and access to reliable transportation.
- Managed team of 15 employees, overseeing hiring, training, and professional growth of employees
Education
Associate of Arts - Business Administration And Management
London Business School
London 02.2012 - 03.2013
Associate of Arts - English Language
Obafemi Awolowo University
Ile-Ife Osun State 02.1998 - 06.2002
Skills
Group behavioral intervention programs
Three-phase motors
HR support
EMR / EHR
Security threat response
HR policy implementation
Group reservations management
Data extraction and synchronization
Software
Interests
Building company HR structure
Teaching and driving
I Provide a holistic model of the learning process and a multilinear model of development, both of which are consistent with what i know about how people learn, grow, and develop.
I am an expert in Experiential learning equivalent to personal change and growth. This teaches that all human beings have a natural propensity to learn; the role of the teacher is to facilitate such learning. This includes:
Timeline
Group National HR Manager
Great Brands Nigeria Limited
06.2021 - Current
Associate of Arts - Business Administration And Management
London Business School
02.2012 - 03.2013
Human Resources Generalist
Chavin Media
06.2010 - 05.2013
Human Resources Officer Training and Development
Nestle
01.2008 - 04.2010
Associate of Arts - English Language
Obafemi Awolowo University
02.1998 - 06.2002