TSOLAYE OKENRENTIE
HR PREFESSIONAL
Summary
.Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
10
10
years of professional experience
13
13
years of post-secondary education
1
1
Certification
Work History
HUMAN RESOURCES MANAGER
VINE BRANCH MEDICAL CENTRE
Ibadan
05.2021 - Current
- Motivated employees through special events and incentive programs.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Processed employee claims involving performance issues and harassment.
- Liaised between multiple business divisions to improve communications.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 30 new employees.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Organized and led staff orientation programs and training to promote collaboration.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Structured compensation and benefits according to market conditions and budget demands.
- Coordinated technical training and personal development classes for staff members.
- Recruited top talent to maximize profitability.
- Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Supported market expansion initiatives while implementing process improvements to execute demand analysis and drive bottom-line growth.
- Facilitated communication and coordination between employees and management to keep parties informed.
ADMIN/CUSTOMER RELATIONS OFFICER
VINE BRANCH MEDICAL CENTRE
11.2017 - 04.2021
- Registered new patient while providing information about the hospital's services
- Ensured good customer relationship in the hospital by calling patients after discharge
- This reduced the complaint of patients drastically
- I followed up on each complaint until there was a turnaround in our service delivery for the better
- I gave monthly report on activities of the front desk this helped us to track our patient base and know if we have an increase or decrease in patients inflow
- I ensured we did not have financial leakages in the HMO bills that were allocated to me by prompt submission of error free bills
- I also followed up until the HMO paid the bill
- I maintained the smooth running of the outpatient clinic.
Administrator
OUR PLACE CHRISTIAN SCHOOLS
Ibadan
09.2016 - 07.2017
- I was responsible for the day to day running of the school
- I administered staff appraisal system and established modalities for improvement
- I also ensured the availability of work tools
- I ensured staff compliance with policies of Our Place Christian Schools
- I provided support services for the Director with effective management of the school
- I was responsible for coordinating school activities such as school parties and annual events
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Adapted to workflow changes and implemented continuous process improvements to overcome obstacles.
- Collected, validated and distributed information to employees.
SUBJECT TEACHER/HOSTEL COODINATOR
KOLMOR METROPOLITAN COLLEGE
07.2013 - 09.2016
- Run the day to day activities of the hostel
- Maintain high discipline and strict adherence of female students to rules guiding the hostel
- Ensure high educational performance of female students in the hostel by ensuring strict prep time
- Maintain a serene living environment for female students.
SUBJECT TEACHER
QUEEN'S SCHOOL
07.2013 - 09.2016
- Teach and evaluate students in social studies and civic education
- Evaluate students in the above subjects
- Grade student and report abnormalities to the principal
SUBJECT TEACHER
KOLMOR METROPOLITAN COLLEGE
07.2013 - 01.2014
- Teach and evaluate students in social studies and civic education
- Evaluate students in the above subjects
- Grade student and report abnormalities to the principal
Education
BSc - Sociology
Delta State University
01.2007 - 01.2011
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Federal Government College
01.2000 - 01.2006
MBA - Business Administration
University of Ibadan
IBADAN, NIGERIA 03.2022 - Current
J.D. - Project Management
Institute Of Project Management
IBADAN, NIGERIA 01.2013 - 05.2013
Diploma - Human Resources Management
Chartered Institute Of Personnel Management (CIPM)
01.2015 - 01.2017
Skills
Communication skills
undefinedAccomplishments
- Supervised team of 150 staff members.
- Collaborated with team of 5 in the development of a documentary showcasing the hospital.
- Achieved a robust End of Year celebration through effectively helping with planning and organizing
- Achieved better relationship between management and staff by starting up the human resources department.
- Documented and resolved conflicts which led to which led to better relationship among staff.
- Created the employee handbook with accuracy and efficiency.
- Collaborated with the management team in the development of better welfare scheme for the staff.
Affiliations
Chartered Institute of Personnel Management,Nigeria. CIPM
Certification
CIPM Chartered Institute of Personnel Management
Timeline
MBA - Business Administration
University of Ibadan
03.2022 - Current
HUMAN RESOURCES MANAGER
VINE BRANCH MEDICAL CENTRE
05.2021 - Current
CIPM Chartered Institute of Personnel Management
11-2017
ADMIN/CUSTOMER RELATIONS OFFICER
VINE BRANCH MEDICAL CENTRE
11.2017 - 04.2021
Administrator
OUR PLACE CHRISTIAN SCHOOLS
09.2016 - 07.2017
Diploma - Human Resources Management
Chartered Institute Of Personnel Management (CIPM)
01.2015 - 01.2017
SUBJECT TEACHER/HOSTEL COODINATOR
KOLMOR METROPOLITAN COLLEGE
07.2013 - 09.2016
SUBJECT TEACHER
QUEEN'S SCHOOL
07.2013 - 09.2016
SUBJECT TEACHER
KOLMOR METROPOLITAN COLLEGE
07.2013 - 01.2014
J.D. - Project Management
Institute Of Project Management
01.2013 - 05.2013
BSc - Sociology
Delta State University
01.2007 - 01.2011
undefined
Federal Government College
01.2000 - 01.2006
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