Toyin Omowumi Medaiyedu
Makurdi ,Benue State, Nigeria
Summary
To work in an organization where hard work and excellence is rewarded and to be able to learn, adopt and equipped myself for higher responsibilities. Also, to contribute to the growth and development of any organization where I am employed.
Overview
7
7
years of professional experience
Work History
Sales and service associate
Union bank PLC
Makurdi Benue , Nigeria
05.2024 - Current
- Processed customer transactions accurately and efficiently to enhance operational flow.
- Responded to customer inquiries and provided detailed product information to assist in decision-making.
- Identified opportunities for upselling and cross-selling banking products to increase revenue.
- Ensured compliance with bank policies and regulations in all customer interactions.
- Developed strong relationships with customers through personalized service and follow-up.
- Analyzed customer feedback to identify trends and areas for service improvement.
Class Teacher
Garden of Geniuses Academy Bwari
Abuja, Nigeria
05.2023 - 04.2024
- Developed and implemented engaging lesson plans aligned with curriculum standards.
Marketing Teacher (NYSC)
Methodist High school
Ilesa, Nigeria
03.2021 - 02.2022
Patient care Technician
Melville Healthcare Centre
Abuja, Nigeria
01.2020 - 01.2021
Sales Representative
Kitty venture
Abuja, Nigeria
01.2019 - 01.2020
Education
Higher National Diploma - business administration and management
Kogi State Polytechnic
Lokoja, KogiNational Diploma - business administration and management
Kogi State Polytechnic
Lokoja, KogiSSCE -
St Monica’s College
Kabba, KogiFSLC -
Demonstration Primary School
Kabba, KogiNational Youth Service Corp -
Skills
- Customer services
- Product knowledge
- Problem solving
- Effective communication
- Attention to detail
- Time management
- Complaint resolution
Local Government Area
Kabba-Bunu
Personal Information
- Date of Birth: 05/06/96
- Gender: Female
- Nationality: Nigerian
- Religion: Christianity
- Place of Birth: Kogi
References
- Mrs. Deborah Oladele, Treasurer Kabba/Bunu Local Government Secretariat, 08032680275
- Mrs. Olaoluwa E.T, Methodist High School Ilesa West, 08131193111
Educational Institutions
- National Youth Service Corp, 01/01/21 - 12/31/22
- Kogi State Polytechnic Lokoja, Higher National Diploma in Business Administration and Management, 01/01/18 - 12/31/19
- Kogi State Polytechnic Lokoja, National Diploma in Business Administration and Management, 01/01/15 - 12/31/16
- St Monica’s College Kabba Kogi State, SSCE, 01/01/07 - 12/31/13
- Demonstration Primary School Kabba Kogi State, FSLC, 01/01/02 - 12/31/07
Leadership Experience
Secretary, NYSC, FRSC CDS Group Ilesa Osun State, 2021- 2022
Languages
English
First Language
Yoruba
Beginner
A1
Timeline
Sales and service associate
Union bank PLC
05.2024 - Current
Class Teacher
Garden of Geniuses Academy Bwari
05.2023 - 04.2024
Marketing Teacher (NYSC)
Methodist High school
03.2021 - 02.2022
Patient care Technician
Melville Healthcare Centre
01.2020 - 01.2021
Sales Representative
Kitty venture
01.2019 - 01.2020
Higher National Diploma - business administration and management
Kogi State Polytechnic
National Diploma - business administration and management
Kogi State Polytechnic
SSCE -
St Monica’s College
FSLC -
Demonstration Primary School