Tosan Mene-Ejegi
Obio-Akpor
Summary
Industrious sales management professional with several years of experience and enterprising approach to expanding territories, enhancing efficiency and streamlining processes. Focused on strengthening customer retention with service-oriented strategies. Exceptional history of success in developing and deepening sales channels.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Assistant Distribution Manager
Toju Global Resources Limited
Port Harcourt
02.2024 - Current
- Identified opportunities to expand existing customer base through cross-selling initiatives.
- Cultivated strong relationships with key decision makers within target markets.
- Provided leadership on special projects as needed to drive business growth objectives.
- Analyzed sales data to identify trends, opportunities, and areas for improvement.
- Resolved customer complaints in a timely manner while maintaining excellent customer relations.
- Conducted weekly and monthly meetings to review progress against goals and objectives.
- Developed pricing models that maximize profitability while meeting customer needs.
- Managed a team of sales representatives by providing guidance, training, and support.
- Developed and maintained relationships with key clients to ensure customer satisfaction.
- Monitored competitor activities, analyzed trends in the marketplace, and adjusted sales techniques accordingly.
- Developed strategies to increase sales volume and market share.
- Met with team on weekly basis to identify sales opportunities, discuss strategies and execute new promotions.
- Promoted exceptional levels of customer service by asking open-ended questions and assisting clients on sales floor.
- Managed daily administrative tasks to ensure the sales team's operations run smoothly.
- Assisted in budget preparation and expense management for the sales department.
- Supported sales manager in developing and implementing sales strategies to increase market share.
- Participated in trade shows and sales events to promote company products and services.
- Facilitated team meetings to discuss sales progress, targets, and strategies for improvement.
- Conducted market research to identify new sales opportunities and potential customers.
- Provided regular sales reports to the sales manager, highlighting achievements and challenges.
- Coached, developed and motivated team to achieve revenue goals.
- Performed regular audits of warehouse facilities to ensure compliance with safety regulations.
- Implemented new procedures for receiving goods into the warehouse system accurately and efficiently.
- Managed customer service inquiries related to product availability and delivery times.
- Ensured that all employees followed safety regulations when handling materials.
Dispatcher Office Assistant
Toju Global Resources Limited
Port Harcourt
11.2019 - 01.2024
- Updated driver profiles with current contact information and certifications.
- Tracked shipments using GPS technology in order to provide real-time status updates.
- Prepared documents for shipment according to destination requirements.
- Organized and maintained filing systems for documents related to the dispatch office.
- Performed administrative duties such as photocopying, faxing documents and ordering supplies.
- Verified accuracy of orders prior to dispatch by double-checking all relevant details.
- Analyzed data collected from previous trips in order to optimize future routes.
- Provided customer service support to clients seeking assistance with transportation services.
- Maintained positive working relationship with fellow staff and management.
- Monitored office services mailbox for business support needs and requests.
Education
Completed - Project Management
THE AMERICAN ACADEMY OF PROJECT MANAGEMENT
11.2024 - 02.2025
Bachelor of Science - Economics
Tansian University
Anambra, Nigeria 10.2016 - 07.2020
Skills
- Sales forecasting
- Customer relationship management
- Market research
- Pricing strategy
- Team leadership
- Sales training
- Project management
- Conflict resolution
- Sales strategy development
- Client retention
- Relationship building and management
- Action planning
- Database management
- Data reporting
- Sales team supervision
- Documentation skills
- Sales reporting
- Staff management
- Order management
- Customer satisfaction management
- Task prioritization
- Teamwork and collaboration
- Customer complaint resolution
- Budget management
- Business development
- Multitasking capacity
Certification
- Project Management Professional (PMP), FM, 2025
- Customer Relationship Management Training, 2025
Timeline
Completed - Project Management
THE AMERICAN ACADEMY OF PROJECT MANAGEMENT
11.2024 - 02.2025
Assistant Distribution Manager
Toju Global Resources Limited
02.2024 - Current
Dispatcher Office Assistant
Toju Global Resources Limited
11.2019 - 01.2024
Bachelor of Science - Economics
Tansian University
10.2016 - 07.2020
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