Hi, I’m
Tomilola Ogundipe
Business Analyst
Ottawa,ON
The way to get started is to quit talking and begin doing.
Walt Disney
Summary
A detail-oriented team player with strong organizational skills and the ability to handle multiple projects simultaneously with high accuracy must seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. Proactive business relationship expert with over 8 years of experience in small and large business product management, customer service, and sales. Effectively driving the product development lifecycle from concept to delivery are collaboration and communication, with a proven history of improving business operations to support corporate growth and revenue.
Overview
8
years of professional experience
1
Certification
Work History
TOPHILLS CONSULTING INCWinnipeg, MB
Business Analyst
02.2022 - Current
Job overview
- Top Hills Consulting global consulting firm provides Project Management services, Business solutions
- Analysis, and Digital Transformation to multi-agency technology projects within North America and
- Africa
- Project: KONGA eCommerce project application
- Order to cash (B2B) web and mobile applications projects worth US$.7M
- As Volunteer Business Analyst – Assisted to elicit, analyze, document, and communicate key business processes and requirements
- Facilitated workshops to document and define clients’ functional and technical business requirements to develop their internal business process workflow application, decreasing work inefficiencies by 40%
- Conducted interviews with key management staff and conducted workshops across business units to collect information on current business processes and user requirements
- Transformed business and stakeholders’ requirements into detailed Business Requirements Documents (BRD)
- Collaborated with Product Owner to groom, prioritize and validate User stories and product backlog
- Performed GAP analysis, risk analysis, stakeholder analysis, impact assessments, and business analysis to meet business and solutions requirements
- Developed Use cases, activity diagrams, process flows (swim lane), and data flow diagrams using
- Assisted testing team in testing and managing system applications before delivery (go-live), conducting user acceptance testing sessions with stakeholders.
The Ottawa Hospital Civic CampusOttawa, ON
Dietary Aide
01.2019 - 11.2021
Job overview
- Developed and implemented nutrition care plans.
- Monitored food safety and sanitation standards in food service areas.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Maintained strict levels of cleanliness for tables, floors, and prep areas for improved quality control assessments
- Served meals to residents following established schedules and dietary procedures.
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating food and non-food supplies as directed saving 20% of food from spoilage and waste
- Obtained and evaluated dietary histories of individuals to plan nutritional programs.
- Detected disposition of spoiled food and other unusual conditions.
- Developed and maintained accurate nutrition records and databases.
CAPSTONE INSURANCE BROKER LTDWUSE, ABUJA
Business Analyst
03.2014 - 01.2018
Job overview
- Collaborated with stakeholders to define project objectives and criteria.
- Developed complex dashboards and reporting tools to track business performance metrics.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Updated and developed scripts and queries to extract and analyze data from multiple sources.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Performed gap analysis to identify areas of improvement.
- Analyzed customer data to identify areas of improvement and maximize customer satisfaction
- Identified new business opportunities through web-based networking, marketing and prospective database leads and increased sales by 30%
- Created data models to support decision-making processes.
- Delivered analysis of market, sales and consumer trend impact on long and short-term strategies.
- Provided technical support for troubleshooting analytics and reporting issues.
- Created new procedures to streamline operations by minimizing average completion times and reducing failure rates.
Education
Algonquin CollegeOttawa, ON
GED
10.2019
Olabisi Onabanjo UniversityNigeria
Bachelor of Science from Science-Microbiology
06.2008
University Overview
- Microbiologist, Coca-cola Nigeria, Completed 2008
Skills
- Business process mapping
- Project Management
- Microsoft Office Suite
- Test case scenarios
- Consulting
- Technical Writing
- Gap analysis
- Customer Experience Control
- Web-based reporting tools
- Product development
- User Acceptance Testing (UAT)
- Web-Based Reporting Tools
Certification
- CBAP - Certified Business Analysis Professional-2023
- LLQP License - 2022
- Business Analysis Training - 2022
- Six Sigma Yellow Belt Training - 2023
- Marketing Strategy Fundamentals Training -2022
- Scrum Fundamentals Certified Training - 2022
- Microsoft Power BI Training - 2023
- First Aid/AED & CPR License - 2025
- Software Development Lifecycle (SDLC) Training - 2023
- Retail Pharmacy Assistant Training - 2021
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Business Analyst
TOPHILLS CONSULTING INC
02.2022 - Current
Dietary Aide
The Ottawa Hospital Civic Campus
01.2019 - 11.2021
Business Analyst
CAPSTONE INSURANCE BROKER LTD
03.2014 - 01.2018
Algonquin College
GED
Olabisi Onabanjo University
Bachelor of Science from Science-Microbiology
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