TOLUWANI S. FESTUS

• • Led 10+ process automation projects impacting 500+ users, reducing manual effort by 40% and increasing operational productivity.
• • Acted as primary liaison between clients, solution architects, and delivery teams, cutting rework by 20%.
• • Strengthened stakeholder alignment with structured escalation paths, reducing approval turnaround time by 30%.
• •Supported UAT and go-live readiness, keeping post-launch defects under 5%.
• • Led USSD integration and reconciliation automation for 500+ users, reducing transaction errors by 25%.
• • Completed all automation projects 15% under budget and ahead of schedule, generating measurable operational efficiency gains.
• Optimized internal processes through regular review meetings with team members aimed at identifying areas for improvement.
• Streamlined project delivery by implementing Agile methodologies and improving collaboration among team members.
• Facilitated communication among team members to solve complex technical challenges efficiently and effectively.
• Championed change management initiatives by incorporating feedback from end-users into future project plans and improvements.

• • Spearheaded ERP reimplementation for finance and sales modules with a 12-person team, achieving 95% business alignment at go-live.
• • Applied Hybrid methodology, balancing Agile sprints with sequential delivery stages, ensuring 100% on-time project delivery.
• • Streamlined reporting and workflow processes, boosting departmental efficiency by 25%.
• • Drove stakeholder engagement and approvals, reducing bottlenecks by 30%.
• • Delivered ERP project on time and within budget, enhancing reporting accuracy and process reliability across finance and sales teams.
• Delivered reliable solutions by overseeing software design, development, testing, implementation, and support phases of IT projects.
• Coordinated with stakeholders to gather requirements and provide updates on progress throughout projects'' lifecycles.
• Oversaw quality assurance testing processes, ensuring that all software met organizational standards before deployment.
• Mentored junior staff in best practices for IT project management, fostering a culture of continuous improvement within the team.

• • Managed backlog, sprint planning, and requirements gathering for a 10-person Agile team, improving MVP delivery predictability by 20%.
• • Facilitated UAT, defect triage, and iterative development for a fintech MVP, enabling successful early-stage launch and investor readiness.
• Used Jira, Confluence, and MS Project to track project progress, improving leadership decision-making speed by 35%.
• • Executed office setup project (leasing, fit-out, network, furniture), delivering fully operational workspace 2 weeks ahead of schedule and 10% under budget.
• • Enabled MVP launch despite funding constraints, accelerating adoption and business growth.
• Developed project management roadmap to define project objectives, timelines and milestones.

• Supported delivery of a ₦300M residential project, coordinating planning, procurement, and subcontractors to ensure on-time completion.

• Managed a 15-member multidisciplinary team, reducing material delays by 15% and improving workflow efficiency.

• Maintained structured reporting and progress tracking using Waterfall methodology, minimizing schedule slippage by 10%.

• Delivered project on budget and schedule, earning client recognition for operational excellence.