TOLULOPE ISAAC IDOWU
Executive Assistant
LAGOS,LAGOS
Summary
Adept at executive and administrative support, I enhanced team productivity and operational efficiency at IKOYI PASSPORT OFFICE by leveraging strong problem-solving skills and proficient Microsoft Office expertise. Demonstrating leadership and effective time management, I significantly contributed to project successes and streamlined office operations, ensuring high levels of confidentiality and recordkeeping accuracy.
Overview
10
10
years of professional experience
Work History
Executive Assistant
IKOYI PASSPORT OFFICE
12.2023 - Current
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Wrote reports, executive summaries and newsletters.
- Screened personal and business calls and directed to appropriate party.
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Coordinated events and worked on ad hoc projects.
- Volunteered to help with special projects of varying degrees of complexity.
- Took notes and dictation at meetings.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Updated and maintained confidential databases and records.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Answered high volume of phone calls and email inquiries.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
Teaching Assistant
NpowerYou - N-TEACH
03.2023 - 12.2023
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Evaluated student performance through regular assessments, tracking progress and adjusting instructional strategies as needed.
- Provided one-on-one tutoring sessions for struggling students, leading to increased understanding and improved grades.
- Worked with teacher to optimize learning plans based on student test grades and evaluations.
Sales Agent
Oxford Real Estate Limited
05.2023 - 10.2023
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Generated advertising brochure for vendor use.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Contributed to team objectives in fast-paced environment.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Sales Agent
CUSTODIAN INVESTMENT
11.2022 - 02.2023
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Boosted referral rates by cultivating positive relationships with satisfied customers who were eager to recommend our products/services to others.
- Increased sales revenue by consistently meeting and exceeding sales targets.
Business Owner
OMOMUMMY GAS ENTERPRISES
01.2021 - 07.2022
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
Field Supervisor
ALREN CONSTRUCTION
09.2019 - 07.2020
- Monitored employee performance for compliance with regulations and policies.
- Supervised field operations teams to complete projects within established timelines.
- Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
- Resolved customer complaints to maintain satisfaction and loyalty.
- Upheld company standards by enforcing strict adherence to policies and procedures during all field activities.
- Met with customers to resolve issues and build productive relationships.
- Established clear performance metrics for team members, providing regular feedback to encourage continuous improvement.
- Improved project efficiency by consistently monitoring work progress and providing timely feedback to team members.
- Implemented best practices in field operations to ensure consistency across all projects under supervision.
- Facilitated collaboration between cross-functional teams to improve project outcomes and maintain a cohesive work environment.
- Collaborated closely with other Field Supervisors to share knowledge, expertise, and best practices in order to optimize overall performance.
- Investigated issues and developed effective solutions.
- Kept teams on task to complete milestones on time.
- Contributed to business growth by identifying new opportunities for expansion in the local market.
Office Associate
NYSC - MINISTRY OF WATER RESOURCES
07.2019 - 07.2020
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Organized office events to boost morale and foster positive working relationships among colleagues.
- Kept business, customer, and financial records current and accurate to stay on top of changing information and avoid lost data.
- Prepared detailed reports, presenting data clearly and concisely for upper management''s review.
Business Manager
OMOMUMMY GAS ENTERPRISES
10.2018 - 06.2019
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Negotiated contracts with suppliers and vendors, securing favorable terms for the company while maintaining strong relationships.
- Successfully managed organizational change initiatives, minimizing disruptions to daily operations while achieving desired outcomes.
- Oversaw financial operations, maintaining accurate records and ensuring compliance with industry regulations.
Office Assistant
OMOMUMMY BUSINESS ENTERPRISES
09.2014 - 03.2015
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Monitored and tracked budgets and expenses.
- Purchased and maintained office supplies.
- Coordinated meeting schedules and logistics, leading to smoother operations and better time management.
- Streamlined communication within office, ensuring timely dissemination of important information to all staff members.
- Supported executive staff with well-prepared reports, presentations, and meeting materials.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.
Education
Bachelor of Science - Geology
OLABISI ONABANJO UNIVERSITY
OGUN STATE11-2018
Skills
- Executive support
- Administrative support
- Office management
- Strong problem solver
- Documentation and recordkeeping
- Team leadership
- Microsoft office
- Time management
- Email management
- Social media
- Risk management
- Task delegation
Timeline
Executive Assistant
IKOYI PASSPORT OFFICE
12.2023 - Current
Sales Agent
Oxford Real Estate Limited
05.2023 - 10.2023
Teaching Assistant
NpowerYou - N-TEACH
03.2023 - 12.2023
Sales Agent
CUSTODIAN INVESTMENT
11.2022 - 02.2023
Business Owner
OMOMUMMY GAS ENTERPRISES
01.2021 - 07.2022
Field Supervisor
ALREN CONSTRUCTION
09.2019 - 07.2020
Office Associate
NYSC - MINISTRY OF WATER RESOURCES
07.2019 - 07.2020
Business Manager
OMOMUMMY GAS ENTERPRISES
10.2018 - 06.2019
Office Assistant
OMOMUMMY BUSINESS ENTERPRISES
09.2014 - 03.2015
Bachelor of Science - Geology
OLABISI ONABANJO UNIVERSITY
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