INEYE TURNER ISOUN
Abuja
Summary
Results-driven Implementation Project Manager committed to reengineering and delivering consistent and strategic end-to-end business process solutions. Analytical professional well-versed in coordinating and prioritizing project tasks, managing timelines and maintaining project plans to communicate status to clients and senior management. Offering over 13 years of vast experience overhauling information technology systems.
Communicative leader with proven track record of proactively identifying and resolving problems with creative solutions.
Overview
17
17
years of professional experience
1
1
Certification
Work History
PROJECT IMPLEMENTATION & APPLICATIONS SUPPORT
Nigerian Export Import Bank, NEXIM BANK
01.2018 - Current
- Oversee large portfolio of projects to support teams, report progress, and influence positive outcomes for key stakeholders.
- Enterprise Database Administration and Application Support.
- Develop project plans identifying key issues, approaches and performance metrics.
- Integration of Core Banking Software with various Third Party Applications.
- Participate in User acceptance Tests and Training for Newly Deployed Applications
- Backup Automation and Implementation on Core Banking Software
- Rubikon User Support and Running of End-Of-Day
- Monitor FinSettlement and Efass systems
- Collate and validate user requirements definition for Software/Applications.
- Building new IT systems and assist in incorporating upgrades to existing systems in line with user requirements.
- Developing request for proposals for IT applications.
- Coordinating applications development lifecycle.
- Work with IT vendors for adequate user documentation, including complete user manuals, FAQs and help files.
- Develop comprehensive user training/refresher programs and liaise with Human Resources Department for roll-out
- Monitor performance of 95% automated processes bank-wide and provide support as required.
- Contributing to IT Service Desk by delivering IT application support, encompassing issue diagnosis and solutions for both banking and non-banking applications used by end users.
- Preparing IT Department's activity weekly report and forwarding same to Strategy Department.
- ACHIEVEMENTS:
- Integration of SWIFT /NIP and Online Credit Portal with NEXIM Rubikon CBS.
- Deployment of ACRONIS Backup Solution.
- Deployment of Nagios SIEM.
- Deployment of ACL Audit Tool for Internal Audit.
Onshore Recruitment Coordinator
Century Energy Services Limited
04.2013 - 12.2017
- Successfully managed end-to-end recruitment processes, meeting 100% fulfillment rate for all staff request within one month of request initiation.
- Managed staffing request for both onshore and subsidiary company locations.
- Efficiently coordinated submission of require documents for TWP and Visa processing from Mystras expatriates to immigration services unit within one hour of receipt.
- Proactively sought and recruited skilled candidates, considering both internal talent and external candidates, to match specific job openings.
- Conducted testing and interviews sessions for new hires in alignment with corporate policies and procedures.
- Performed thorough research on prospective job candidates and documented findings in comprehensive reports.
- Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Contracted Negotiations that facilitated strong commitment and mutual beneficial agreement.
- Handled onshore administrative requests.
HR Officer
Century Energy Services Limited
03.2011 - 04.2013
- Achieved substantial enhancements to the onshore recruitment process in just two months.
- Successfully finalized recruitment for more than 40 expats, ensuring timely commencement of Mystras FPSO Project per agreed schedule.
- Supervised job interviews and conducted exit surveys to verify compliance with HR best practices.
- Organized staff training sessions, workshops and activities.
- Coordinated new hire onboarding, completing background checks and reference checks to complete screenings.
- Coordinated employee placements and administrative details.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Developed and implemented onboarding and orientation programs for new employees.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Promoted employee engagement with organizational objectives during new employee orientations and industry conventions.
- Provided thoughtful and engaging new employee onboarding presentations to energize workforce and set organizational expectations.
- Prepared, developed and implemented procedures and policies on staff recruitment.
Engineering Support Executive
Zinox Technologies Group
02.2010 - 02.2011
- Supervised over 50 sites with VSAT installations via NMC web portal.
- Served as field assistant, responsible for tasks including locating geo-coordinates for on-site engineers.
- Producing daily and weekly reports regarding status of telecoms operations
- Contributed to developing Helpdesk application used within the department to record tasks completed by engineers and verify work progress at various sites.
- Provided remote software services to correct any reported issue.
- Interpreted technical terminology for clients, enabling effective communication via ticket system.
- Coordinated priority of support work based on client and business needs.
DriveRight Analyst
Chevron Nigeria Limited
02.2009 - 08.2009
- NYSC
- Installed the DriveRight application on about 85 company vehicles.
- Daily downloading of the DriveRight application into the system after drivers return.
- Installed and implemented system updates to mitigate vulnerabilities and enhance security.
- Maintained over 50 company vehicles.
- Conducted regular reviews of operations and identified areas for improvement.
- Addressed Chevron clients' concerns related to various hardware and software issues.
- Aided in backing up the print server and migrating data from the old server to the new one.
- Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
Internship Student
NIIT Technologies
02.2007 - 07.2007
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Provided guidance to prospective students, tailoring computer course recommendations to their proficiency levels.
- Reported back to instructor as it concerned day-to-day tasks and responsibilities.
- Assisted new students seeking enrollment at the center.
- Responded to and routed incoming phone calls, recording messages for different staff members.
Education
Bachelor of Science - Mathematics and Computer Science
Rivers State University of Science & Technology
Rivers State09.2008
Skills
- TECHNICAL SKILLS
- Microsoft Office Suite
- Development and Management of Oracle and Microsoft Databases
- Database Management Using Oracle WebLogic, MySQL and MSSQL
- Application Development Using Java and C Programming Languages
- WebLogic
- MS SQL And SQL Server 2016
- HTML and XML
- Web Application Development Using JDeveloper
- Webpage Design and Maintenance Using Dreamweaver
- Windows Server 2019 and Active Directory for Network Administration
- Visual Studio and Net and Linux Operating System
- CORE COMPETENCIES
- Problem Solving Analysis
- Human Resource Capacity
- Excellent Communication Skills
- Negotiation Skills
- Customer Services and Technical Trouble Shooting
Accomplishments
- Deployment of Rubikon CBS for NEXIM Bank
- Implementation and Go-Live of the Rubikon CBS and Associated Modules for the Automation of the NEXIM Banks' Credit Processes
- Implementation of NEXIM Helpdesk Application using Microsoft Access then Upgrading and Data Migration from Microsoft Access to SYSAID HelpDesk Application
- Successfully conducted The Recruitment and Engagement of The Expats For Both Mystras FPSO And Zenon Conquest Projects in Century Energy Services Limited.
Certification
- Oracle Database Certified Associate
- Oracle Database Certified Professional
- Sun Certified Java Programmer for the Java 2 platform 5.0
- E-Technology Computing
- CIPM training on Recruitment
- Trax Training on Corporate Etiquette
Timeline
PROJECT IMPLEMENTATION & APPLICATIONS SUPPORT
Nigerian Export Import Bank, NEXIM BANK
01.2018 - Current
Onshore Recruitment Coordinator
Century Energy Services Limited
04.2013 - 12.2017
HR Officer
Century Energy Services Limited
03.2011 - 04.2013
Engineering Support Executive
Zinox Technologies Group
02.2010 - 02.2011
DriveRight Analyst
Chevron Nigeria Limited
02.2009 - 08.2009
Internship Student
NIIT Technologies
02.2007 - 07.2007
Bachelor of Science - Mathematics and Computer Science
Rivers State University of Science & Technology
- Oracle Database Certified Associate
- Oracle Database Certified Professional
- Sun Certified Java Programmer for the Java 2 platform 5.0
- E-Technology Computing
- CIPM training on Recruitment
- Trax Training on Corporate Etiquette
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