Toju Ukutse

Tech-savvy Virtual Assistant with 5+ years of expertise in various software and tools, including Microsoft Office, Google Suite, Zoom, and Project/Product management platforms.

Strong communication skills and experience working remotely with clients across different time zones. Proven ability to handle confidential information with discretion and professionalism.

Skilled in managing calendars, booking travel arrangements, and coordinating meetings, resulting in increased productivity and efficiency.

Self-motivated content writer skilled in website content administration, record-keeping, blog writing for over a 100,000 monthly visitors.

Able to focus on work without need for supervision. Skilled in forward-thinking, which allows me to always be a step ahead and resourceful.

Certified Professional in Downstream management (CPDM)

Proficient in data entry, research, and social media management. Demonstrated ability to anticipate clients' needs and provide exceptional support, resulting in increased customer retention and referrals.

• Freelanced for a Jewellery blog and was able to resolve an unsatisfied client who left a bad review on a blog I freelanced for. I had the ability to utilize my sharp emotional intelligence skills as I crafted a compelling message that connected with our client and motivated her to work with us again.
• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Achieved an increase in following on Instagram for a jewellery brand by 650 followers in 3 months through effectively helping with long form content via their blog. The monthly readers would often tap the Instagram icon link and follow.