Toju Ukutse
Administrative Virtual Assistant
Lagos
Summary
Tech-savvy Virtual Assistant with 5+ years of expertise in various software and tools, including Microsoft Office, Google Suite, Zoom, and Project/Product management platforms.
Strong communication skills and experience working remotely with clients across different time zones. Proven ability to handle confidential information with discretion and professionalism.
Skilled in managing calendars, booking travel arrangements, and coordinating meetings, resulting in increased productivity and efficiency.
Self-motivated content writer skilled in website content administration, record-keeping, blog writing for over a 100,000 monthly visitors.
Able to focus on work without need for supervision. Skilled in forward-thinking, which allows me to always be a step ahead and resourceful.
Overview
9
9
years of professional experience
10
10
years of post-secondary education
3
3
Certifications
1
1
Language
Work History
Administrative Manager
Preciousmart
Lagos
03.2021 - 03.2023
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Coordinated office events, seminars and meetings for staff and clients.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established workflow processes ; developed and implemented improved filing systems for enhanced order and accuracy, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Analysed data related to administrative costs and spending trends to prepare budgets for personnel.
- Optimized organizational systems for payment collections, AP/AR, deposits, and record-keeping.
Executive Administrative Assistant
DeltaAfrik Engineering Ltd
Lagos
01.2020 - 01.2021
- Managed appointments and calendar and booked meetings with new and existing clients.
- Managed emails via Gmail to facilitate communication and enhance business processes.
- Managed Calendly appointments and other correspondence like Zoom for meetings
- Handled scheduling for executive's Google calendar and prepared meeting agenda and materials using Gmail and Slack to communicate instantly.
- Documented and distributed meeting notes to identify, analyse, and improve workflows.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Gathered documents, data, and formulated analytics to prepare issues for discussion and reports for review.
Graduate Intern (NYSC Corper)
DeltaAfrik Engineering Ltd
Lagos
12.2018 - 12.2019
- Conducted an exhaustive market research on 17 West African countries to help Worley spot new market opportunities for potential expansion in the future. This involved: tracking national issues, security issues, socio-economic polices, local contents legislation, ease of doing business and corruption index
- Prepared project presentations and reports using Google Slides to assist senior staff. This involved communicating visual messages.
- Provided project progress updates and proposed solutions to issues.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials for our Logistics department.
- Created and managed project plans such as B2B marketing campaigns, timelines of pre-launch, launch and post-launch strategy.
Executive Assistant to the General Manager
Carousel Marketing Ltd
Birmingham
04.2016 - 09.2017
- Organized and maintained online company files, invoices, and other digital documentation.
- Prepared presentations for management highlighting various customer loyalty schemes such as a referral program for the purpose of customer retention and expanding into new demographics in the various market of our diverse clientele
- Drafted and prepared meeting agendas and minutes for my manager and staff meetings. Screened phone calls, emails, which permitted me to resolve information requests.
- Planned logistics for off-site meetings by contracting for meeting space and ordering catering for staff meetings
- Used PowerPoint to format visual presentations for speeches and meetings.
Executive Administrative Assistant
Brevia Consulting, Ltd
London
06.2014 - 08.2015
- Crafted SEO-friendly content for websites and blog posts to increase organic traffic.
- Performed keyword research to optimize SEO content for company blog.
- Developed content for press releases and newsletters to promote products for a jewellery brand.
- Worked with teams of designers and editors to create content for client marketing campaigns.
- Monitored competitor content to identify areas for improvement in client campaigns.
- Edited and proofread content to confirm proper grammar, quality and consistency with AP style.
- Produced original, creative content for promotional advertisements and marketing materials.
Education
High School Diploma -
Lekki British International High School
Lagos, Nigeria 09.2007 - 09.2011
Master of Science - Innovation And Entrepreneurship
Warwick University
Coventry, United Kingdom 01.2018 - 01.2019
Bachelor of Science - International Business And Management
Aston University
Birmingham, United Kingdom 09.2014 - 07.2017
A Levels -
Queen Ethelburga’s College
06.2011 - 08.2013
Skills
Documentation and control
Project and Product Management
Digital Marketing skills
Staff Management
Expense reporting
Business administration
Strategic planning
Bookkeeping
Budgeting
Administrative support
Travel coordination
Time Management and Scheduling
Organisation and Planning skills
E-mail & Calendar Management
Certification
Certified Professional in Downstream management (CPDM)
Interests
Business start-ups
social enterprises
e-commerce
business SimVenture
social media marketing
Accomplishments
Proficient in data entry, research, and social media management. Demonstrated ability to anticipate clients' needs and provide exceptional support, resulting in increased customer retention and referrals.
- Freelanced for a Jewellery blog and was able to resolve an unsatisfied client who left a bad review on a blog I freelanced for. I had the ability to utilize my sharp emotional intelligence skills as I crafted a compelling message that connected with our client and motivated her to work with us again.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved an increase in following on Instagram for a jewellery brand by 650 followers in 3 months through effectively helping with long form content via their blog. The monthly readers would often tap the Instagram icon link and follow.
Timeline
Administrative Manager
Preciousmart
03.2021 - 03.2023
Executive Administrative Assistant
DeltaAfrik Engineering Ltd
01.2020 - 01.2021
Graduate Intern (NYSC Corper)
DeltaAfrik Engineering Ltd
12.2018 - 12.2019
Master of Science - Innovation And Entrepreneurship
Warwick University
01.2018 - 01.2019
Executive Assistant to the General Manager
Carousel Marketing Ltd
04.2016 - 09.2017
Bachelor of Science - International Business And Management
Aston University
09.2014 - 07.2017
Executive Administrative Assistant
Brevia Consulting, Ltd
06.2014 - 08.2015
A Levels -
Queen Ethelburga’s College
06.2011 - 08.2013
High School Diploma -
Lekki British International High School
09.2007 - 09.2011