Summary
Work History
Education
Skills
Timeline
Generic
Toju Butack

Toju Butack

Student
Lagos ,Nigeria

Summary

Energetic employee well-versed in strong communication and organization skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

An SSCE holder, an undergraduate student pursuing a degree in business administration eager to apply knowledge and gain practical experience. Experienced working in team environments. Reputation for hard work, punctuality and willingness to learn new thin

Focused field work practices (social work and welfare program).impressive track record in collaborative, cross-functional teamwork within high-pressure environments. Adept at project planning and managing multiple accounts at once. Dedicated to improving company sales goals and meeting business objectives.

Enthusiastic with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service.

Experienced with years in customer service . Excellent reputation for resolving problems and improving customer satisfaction. Offers flexible schedule to deliver on team goals. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Dynamic individual with hands-on experience in [Area of expertise] and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Work History

Baker

Self employed
Lagos, Nigeria
11.2024 - Current
  • Replenished and rotated food items, following correct food cooling and storage procedures.
  • Kneaded bread dough and shaped into appropriate-sized loaves for baking.
  • Utilised various mixing methods to achieve desired dough consistency.
  • Weighed flour, salt and other ingredients to prepare dough for kneading and rising.
  • Packaged and labelled baked goods with accurate descriptions and ingredients.
  • Upheld a high standard of hygiene for consumer's health safety in the kitchen.

Customer service representative

Blackbarbie online fashion store
Lagos, Nigeria
12.2023 - 07.2024
  • Mitigated conflicts by providing timely and effective solutions to disputes raised by customers.
  • Maintained compliant documentation on [Software] for reliable company records.
  • Handled returns and exchanges efficiently maintaining high levels of customer satisfaction.
  • Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
  • Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
  • Enhanced communication channels through regular updates on company policies and promotions.
  • Resolved customer issues effectively, using strong interpersonal skills and conflict resolution techniques.

Field work practice for social work

Family welfare yaba
Lagos, Nigeria
05.2018 - 06.2018
  • Adhered to safeguarding principles to protect service users from risk.
  • Promoted client well-being through effective case management, counselling and advocacy.
  • Advocated on behalf of service users to protect their best interests.
  • Maintained accurate, up-to-date and confidential files in line with reporting standards.
  • Managed assigned caseload documentation in alignment with regulatory requirements and standards.
  • Handled conflict resolution among team members to foster a harmonious and productive work environment.
  • Achieved timely project delivery with proactive planning, resource management, and efficient scheduling.
  • Investigated issues and developed effective solutions.

Field work for ( social work & welfare program)

Out of school children empowerment foundation (OSCEF)
Lagos, Nigeria
11.2017 - 12.2017
  • Conducted community outreach programmes, facilitating access to essential support services for vulnerable individuals.
  • Improved service user well-being by providing emotional support and practical advice.
  • Evaluated and addressed individual client needs and concerns through targeted assessments.
  • Created targeted support programmes based on client interviews and assessments.
  • Raised public awareness of available social welfare resources through targeted campaigns and information sessions, increasing service utilization rates among those in need.

Education

Waec - Business Administration

National Open University Of Nigeria
Lagos
11.2022

Skills

Strong communication skills

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Timeline

Baker

Self employed
11.2024 - Current

Customer service representative

Blackbarbie online fashion store
12.2023 - 07.2024

Field work practice for social work

Family welfare yaba
05.2018 - 06.2018

Field work for ( social work & welfare program)

Out of school children empowerment foundation (OSCEF)
11.2017 - 12.2017

Waec - Business Administration

National Open University Of Nigeria
Toju ButackStudent