Toheeb Adeagbo

Overseeing the technical and IT issues within the Data Center.

Ensuring datacenter is secure, both from a digital and physical perspective.

Ensuring no downtime in datacenter by monitoring servers, server room conditions and power outages.

Ensuring Datacenter maintains the right temperature with right humidity levels at all time- by making sure there is temperature difference between the hot and the cold aisle.

Ensuring business continuity through team collaboration and as well providing technical support within the Data Center, to other technology team members.

• Monitored and Maintained Computer systems and networks, to prevent disruption in daily business activities.
  
• Diagnosed hardware and software faults. Solved technical and applications problems encountered by users, either over the phone or in person.
  
• Resolved user requests/Issues logged on service desk base on priority and escalated unusual/difficult issues to the appropriate unit for prompt resolution.
  
• Followed up on escalated issues and updated users with feedback.
  
• Planned and undertaken scheduled maintenance and upgrade to ensure systems are always updated to deliver at their best performance.
  
• Installed and Configured Computer hardware, software and other peripheral devices.
• Ensured proper IT Asset Inventory management and documentation.
  

• Served as an ICT Instructor to students and teachers.
• Installed and Configured new computer systems, hardware, software and other peripheral devices
• Provided technical assistance and support to users on a daily basis.
• Monitored and maintained the school workstations, file server, and the network.
• Trained students on basic information communication technology(ICT) skills, both theory and the practical aspects.
• Created and managed the school website.
• Diagnosed IT related problems, and performed troubleshooting activities.

Diagnosed hardware and software faults.

Monitored and Maintained computer systems and networks, to prevent disruption in daily business activities.

Installed and Configured Computer hardware, software and other peripheral devices.

Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks, either over the phone or in person.