Tochukwu Ezeaka
Cosmetologist
Satellite Town
Summary
Dynamic cosmetologist with a proven track record at Medplus Pharmacy & Beauty Ltd, enhancing client satisfaction through expert skincare consultations and personalized makeup advice. Excelled in sales and esthetics, achieving brand loyalty and a significant increase in client retention. Skilled in QuickBooks and renowned for exceptional customer service, contributing to team success with up-to-date industry knowledge.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cosmetologist
Medplus Pharmacy & Beauty Ltd
Medplus Pharmacy Hakeem Dickson Lekki Phase1. Opposite Chrisland Highschool, Lagos State
11.2020 - Current
- Answered phone calls and emails to schedule client appointments.
- Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Suggested treatments and styles to suit customer appearance and fashion choices.
Beauty Advisor
Bioderma/Isispharma/Biotrade Nigera
Medplus Pharmacy & Beauty Ltd. 45 Saka Tinubu VI Lagos State
10.2019 - 10.2020
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
- Followed up with customers to increase satisfaction with purchases and services.
- Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
Makeup Advisor
Maybelline Nigeria
Cassabella Beauty Store. Palms Mall Oniru Lagos State
02.2019 - 09.2019
- Conducted workshops and tutorials to educate clients about new products and application methods.
- Provided exceptional customer service by addressing inquiries, resolving concerns, and processing transactions accurately.
- Developed customized looks for special occasions such as weddings or photoshoots, meeting each client''s unique needs and expectations.
- Contributed to team success by sharing knowledge of industry trends, product innovations, and emerging brands.
Education
Cosmetic Science Certificate - Cosmetics & Beauty
Beauty Therapy Institute (bti) Lagos
7e Grace Anjo Lekki Phase 1. Lagos State Nigeria05.2024
Bachelor Of Agricultural Economics & Extension - Agricultural Business
University of Abuja
FCT Abuja. Nigeria12.2019
The West African Examinations Council -
Ginger International Secondary School, Abakaliki
Hausa Quarters Afikpo Road, Abakaliki Ebonyi 06.2008
Skills
Sales expertise
Esthetics
QuickBooks proficiency
Wig cleaning and styling
Certification
Certificate In Cosmetic Science
Timeline
Certificate In Cosmetic Science
05-2024
Cosmetologist
Medplus Pharmacy & Beauty Ltd
11.2020 - Current
Beauty Advisor
Bioderma/Isispharma/Biotrade Nigera
10.2019 - 10.2020
Makeup Advisor
Maybelline Nigeria
02.2019 - 09.2019
Cosmetic Science Certificate - Cosmetics & Beauty
Beauty Therapy Institute (bti) Lagos
Bachelor Of Agricultural Economics & Extension - Agricultural Business
University of Abuja
The West African Examinations Council -
Ginger International Secondary School, Abakaliki