Tochukwu Ezeaka
Cosmetologist
Satellite Town
Summary
Dynamic cosmetologist with a proven track record at Medplus Pharmacy & Beauty Ltd, enhancing client satisfaction through expert skincare consultations and personalized makeup advice. Excelled in sales and esthetics, achieving brand loyalty and a significant increase in client retention. Skilled in QuickBooks and renowned for exceptional customer service, contributing to team success with up-to-date industry knowledge.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cosmetologist
Medplus Pharmacy & Beauty Ltd
11.2020 - Current
- Answered phone calls and emails to schedule client appointments.
- Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Suggested treatments and styles to suit customer appearance and fashion choices.
Beauty Advisor
Bioderma/Isispharma/Biotrade Nigera
10.2019 - 10.2020
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
- Followed up with customers to increase satisfaction with purchases and services.
- Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
Makeup Advisor
Maybelline Nigeria
02.2019 - 09.2019
- Conducted workshops and tutorials to educate clients about new products and application methods.
- Provided exceptional customer service by addressing inquiries, resolving concerns, and processing transactions accurately.
- Developed customized looks for special occasions such as weddings or photoshoots, meeting each client''s unique needs and expectations.
- Contributed to team success by sharing knowledge of industry trends, product innovations, and emerging brands.
Education
Cosmetic Science Certificate - Cosmetics & Beauty
Beauty Therapy Institute (bti) Lagos
7e Grace Anjo Lekki Phase 1. Lagos State Nigeria05.2024
Bachelor Of Agricultural Economics & Extension - Agricultural Business
University of Abuja
FCT Abuja. Nigeria12.2019
The West African Examinations Council -
Ginger International Secondary School, Abakaliki
Hausa Quarters Afikpo Road, Abakaliki Ebonyi 06.2008
Skills
Sales expertise
Certification
Certificate In Cosmetic Science
Timeline
Certificate In Cosmetic Science
05-2024
Cosmetologist
Medplus Pharmacy & Beauty Ltd
11.2020 - Current
Beauty Advisor
Bioderma/Isispharma/Biotrade Nigera
10.2019 - 10.2020
Makeup Advisor
Maybelline Nigeria
02.2019 - 09.2019
Cosmetic Science Certificate - Cosmetics & Beauty
Beauty Therapy Institute (bti) Lagos
Bachelor Of Agricultural Economics & Extension - Agricultural Business
University of Abuja
The West African Examinations Council -
Ginger International Secondary School, Abakaliki
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