Summary
Overview
Work History
Education
Skills
Certification
Timeline
CustomerServiceRepresentative
Tochukwu Esiobu

Tochukwu Esiobu

Manager | Personal Assistant
Abuja,Nigeria

Summary

Hardworking, determined and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 2 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.


Dedicated Personal Assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

8
8
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work History

Call Center Agent

Abuja, NG

Virtual Administrative Assistant

Infinite Focus
Dublin, Ireland
06.2020 - 06.2022
  • Scheduling Appointments
  • Managing email account
  • Email Marketing
  • Creating content for the company's social media handle


Social Media Manager

Strawberries Magazine
Abuja, NG
01.2021 - 03.2022
  • Developed marketing content such as blogs, promotional materials and advertisements for social media.
  • Analyzed and reported social media and online marketing campaign results.
  • Engaged relevant influencers to build brand awareness.
  • Analyzed marketing plan and social media strategies to identify strategic weaknesses and make recommendations for improvements.
  • Monitored online presence of company's brand to engage with users and strengthen customer relationships.

Personal Assistant

Century21 Freedom Group
Abuja, NG
02.2017 - 08.2021
  • Arranged domestic and international travel plans and itineraries.
  • Used discretion when handling confidential information.
  • Documented and distributed meeting notes to identify, analyze and improve workflows.
  • Provided multifaceted services to professionals by managing mail, scheduling appointments and other administrative tasks.
  • Maintained and organized all shared drives, documents and spreadsheets in Google Workspace.
  • Updated spreadsheets and created presentations to support executives and boost team productivity.
  • Attended meetings, took notes and tracked action items.
  • Experienced with productivity tools such as Slack, Zoom, Google Docs and Sheets, hubspot and trello.
  • Sourced and ordered office equipment and supplies.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Served as point of contact between clients and managerial staff.

Education

Bachelor of Arts - Perofming Arts

University of Ilorin
Kwara State, Nigeria
09.2009 - 08.2013

Skills

Telemarketing expertise

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Certification

Customer Service Skills, Alison -

Timeline

Social Media Manager

Strawberries Magazine
01.2021 - 03.2022

Virtual Administrative Assistant

Infinite Focus
06.2020 - 06.2022

Personal Assistant

Century21 Freedom Group
02.2017 - 08.2021

Bachelor of Arts - Perofming Arts

University of Ilorin
09.2009 - 08.2013

Call Center Agent

Tochukwu EsiobuManager | Personal Assistant