Summary
Overview
Work History
Education
Skills
Software
Additional Information
Interests
Hobbies
Timeline
Generic
Tobi Yetunde Adigun

Tobi Yetunde Adigun

Admin/Executive Assistant/Front Desk Executive
Abuja

Summary

Proactive and prompt Front Desk executive/Admin, skilled in managing telephone calls and customer inquiries. Poised and professional with total commitment to client satisfaction. Well-versed in mitigating customer dissatisfaction with prompt service and diplomatic communication. Strong skillset in data-entry, record keeping and office management. Resilient and Committed to leveraging acquired skills set, knowledgeable and passionate about contributing effectively to the growth of a dynamic organization. I am seeking for a challenging role where I can apply my versatility,foster positive change and drive impactful outcomes.

Overview

7
7
years of professional experience
3
3
Languages

Work History

Front Desk Executive/Admin

Kusira Main Homes
09.2024 - Current
  • Handled confidential information securely by adhering to data privacy regulations and company protocols.
  • Supported the managing director, sharing best practices for excellent service delivery.
  • Maintained an organized workspace to optimize productivity and improve overall client experience.
  • Contributed to a positive work environment by effectively communicating with team members across departments.
  • Managed high call volumes, addressing inquiries and directing calls to appropriate departments.
  • Participated in weekly team meetings to discuss performance metrics, addressing areas of improvement together as a team.
  • Oversaw front desk operations with eye for real estate reputation, and operational efficiency.
  • Developed rapport with clientele through attentive listening and personalized service recommendations.
  • Enhanced guest satisfaction by providing exceptional customer service at the front desk.

Provost/Secretary

NYSC (National Youth Service Corp
11.2023 - 10.2024

● Ensuring that every Corp member is disciplined and takes responsibility as required

● ⁠Collaborating with other executives to ensure smooth sailing of the group affairs

● ⁠Documenting the minutes of every meeting and keeping proper records

● ⁠Conflict resolution

● ⁠Assigning tasks when necessary

● ⁠Presiding over every CDS meeting.

● ⁠Goal driven; executing proposed projects

Results Oriented; ensuring that suggestions meant to Foster growth and unity are effectively implemented

Administrative Officer

Sabi Corporate Limited
01.2023 - 11.2023

● I Collaborated with the team to execute efficiently task assigned and maintained an excellent relationship with colleagues.

● ⁠I Prioritized client satisfaction and ensured on time delivery

● ⁠I Persuaded the management to adopt and implement new policies that will satisfy the interest of clients and the staff

● ⁠I Demonstrated proper organization of documents and company records

● ⁠In charge of reaching out to client and handling their grievences accordingly.

● ⁠Managing receptionist duties and providing adminstrative support to all departments

● ⁠I verified data for accuracy and completeness

● ⁠I ensured confidentiality and security of data ● ⁠Overseeing daily work flow ● ⁠other tasks as assigned.

Secretary/Executive Assistant

Kusira Integrated Company Limited
01.2018 - 01.2019

● Friendly and professional reception to client and customers

● Support of company managing director

● Liaising with company representatives on official assignments

● Documents management

● Filing of Office documents for each client company

● Other task as assigned

Education

High School Diploma -

Federal Polytechnic Mubi
Yola, Nigeria
04.2001 -

Skills

● Conflict resolution and excellent relationship skills

Software

Proficiency in MS word, PowerPoint, and Internet Networking

Additional Information

● Student Union Executive

(SUG) Post: Public Relations

Officer Year: 2014/2015

● Student Union Independent Electoral

Committee (SUIEC) Post: Member/P.R.O

Year: 2015.

Interests

Reading

Writing

Coaching

Hobbies

* Travelling

* Singing

* Cooking


Timeline

Front Desk Executive/Admin

Kusira Main Homes
09.2024 - Current

Provost/Secretary

NYSC (National Youth Service Corp
11.2023 - 10.2024

Administrative Officer

Sabi Corporate Limited
01.2023 - 11.2023

Secretary/Executive Assistant

Kusira Integrated Company Limited
01.2018 - 01.2019

High School Diploma -

Federal Polytechnic Mubi
04.2001 -
Tobi Yetunde AdigunAdmin/Executive Assistant/Front Desk Executive