Tobi Ojewale
Network Engineer/Systems Administrator
Lagos ,Lagos
Overview
6
6
years of professional experience
6
6
Certification
Work History
NETWORK SUPPORT ENGINEER
Perezim LLC
09.2023 - Current
- Collaborated with fellow engineers and IT leadership on enterprise systems, network design, and architecture
- Managed Microsoft Azure Active Directory and Microsoft 365 applications in conjunction with on-premises Windows Active Directory, ensuring a cohesive and secure environment
- Worked closely with the Director of Infrastructure and fellow engineers to shape and execute the infrastructure strategy
- Acted as the global administrator and subject matter expert for all infrastructure-related matters
- Provided support, monitoring, tests, and troubleshooting hardware and software issues related to the LAN
- Recommended and scheduled necessary repairs
- Managed the company's Windows and MAC based systems and associated infrastructure, including cloud services like Azure and AWS
- Established and maintained technical infrastructure and architecture standards
- Contributed to the development of the technology roadmap for the company
- Performed root cause analysis of issues and provided recommendations to improve efficiencies and resolve problems
- Assisted with system outages and on-call rotation as required
- Provided support for all Service Desk tickets and assumed ownership and accountability for assigned tickets
- Participated in the evaluation, selection, development, and integration of new network systems and applications
- Developed, implemented, and monitored network security procedures to safeguard systems from physical harm, viruses, unauthorized users, and damage to data
- Served as a member of the Incident Response Team (IRT) as needed
- Performed other duties or responsibilities as assigned.
SYSTEMS ADMINISTRATOR/NETWORK SUPPORT ENGINEER
Silverbird Group
01.2019 - 09.2023
- Oversaw, monitored, managed, and developed physical infrastructure components of IT systems
- Monitored, managed, tested, and verified data backups and disaster recovery strategy for computing systems
- Provided technical leadership and expertise to the internal team and clients, including onsite and/or remote support
- Managed and supported network utilization monitoring toolset and displays
- Tested, managed, and developed both new and existing IT systems to drive consistent technological innovation
- Maintained consistent and up-to-date documentation, including network diagrams and SOPs, for all systems within the scope and control of this position
- Provided project support and on-call responsibilities as assigned; some travel required as necessary for client support
- Primary Systems: Deployed Microsoft 365 and Azure products and services, Windows Server OS, VMware, WatchGuard, Cisco, Ubiquiti, ShadowProtect, KnowBe4, Dell PowerEdge, Connectwise, IT Glue, Screenconnect
- Handled in-house system issues management and support for computers and IT devices
- Conducted OS and software installations
- Designed, installed, managed, troubleshooted, and resolved network infrastructure
- Provided IT Support for all users
- Implemented data, software, and hardware safety procedures
- Conducted data backups and disaster recovery operations
- Offered remote support for locations and cloud computing services
- Managed web-server backup and recovery operations
- Oversaw Network Access Storage for specific departments
- Administered Email Management on Office 365, IMAP, and POP email servers
- Installed, administered, and managed SAGE applications on Windows Server
- Deployed VPN technology for server remote access
- Implemented and managed Ubiquiti Wi-Fi Access Points.
SYSTEMS ADMINISTRATOR CONSULTANT
Cotton Digital
01.2018 - 03.2020
- Designed, supported, and managed Wireless Networking
- Managed Office 365 Email
- Identified, troubleshooted, and resolved hardware, software, and network-related issues
- Maintained network performance by monitoring, troubleshooting, and performing updates and preventative maintenance
- Installed various network equipment in LAN customer environments
- Provided secure network environments by following policies, standards, and access rules
- Managed VoIP technology configuration and management
- Handled data backup, recovery, and management
- Configured and managed shared/network printers
- Conducted IT hardware troubleshooting and repairs
- Managed vulnerability and security
- Liaised with ISPs for internet configuration and management
- Administered Peplink Dual/Multi WAN Internet Link Load Balancing
- Provided network support for all users.
JUNIOR SOFTWARE DEVELOPER
Emedrep Nigeria Limited
07.2016 - 12.2017
- Contributed to various projects, including eMedrep, PharmaMap, ReportThat! PharmaData, Classnotes
- Prepared Functional Specifications Document (FSD) for listed projects.
INDUSTRIAL TRAINEE
Nigerian Airspace Management Agency [NAMA]
06.2011 - 12.2011
- Gained experience in computer hardware, troubleshooting, repairs, and networking
- Contributed to sample website design for NAMA.
IT SUPPORT OFFICER
Ghana Broadcasting Corporation [GBC]
08.2013 - 02.2015
- Contributed to designing and implementing computer networking for internet access
- Developed GBC Adverts Monitoring System and Sound Archives Management System
- Evaluated and troubleshooted computer hardware, repairs, and replacements
- Conducted computer systems troubleshooting, repairs, and maintenance
- Performed OS and software installations.
Education
B.Sc. in Computer Science -
Catholic University of Ghana
High School Diploma -
State Senior High School Oyewole (SSHSO)
Skills
Hardware Troubleshooting and Maintenance
- Network Troubleshooting
- Network configuration
- VPN Configuration
- Wireless Networking
- Routing Protocols
- Access issue resolution
- Firewall Management
- and Subnetting
- IP Addressing
- IP Addressing and Subnetting
- Disaster Recovery
- Network Security
- Virtualization Technologies
- Network support
- Data Backup
- VPN configurations
- Software Installation
- User Training
- Hardware and Software Repair
- Security management
- Support Services
- IT best practice framework expertise
- Helpdesk administration
- Systems Due Diligence
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Reliability
- Hardware Troubleshooting and Maintenance
- Organizational Skills
- Team Collaboration
- Active Listening
- Decision-Making
- Adaptability and Flexibility
- Relationship Building
- Team building
- Task Prioritization
- Self Motivation
- Interpersonal Skills
- Analytical Thinking
- Goal Setting
- Professionalism
- Time management abilities
- Written Communication
- Continuous Improvement
- Interpersonal Communication
- Problem-solving aptitude
- Technical Support
Work Environment Ethics
Cloud Computing Service Management
Network Systems Design and Implementation (Wired and Wireless)
Digital Security
Cyber Threat Management
Communication, Collaboration, and Interpersonal Skills
Mail Server[s] Administration
Project Management
End User Support/Help Desk Support
Network Defense and Cybersecurity
Time Management and Sense of Urgency
Attention to Detail
Critical Thinking
In-Depth Knowledge of Operating Systems
Problem-Solving and Administration
Interpersonal Skills and Teamwork
Client-Based Troubleshooting
Extensive Maintenance Experience
Self-Motivated with Excellent Work Ethic
Computer Software and Hardware Experience
Predictive/Preventive Maintenance Programs
Strong Computer Troubleshooting Skills
Certification
- Advanced Workplace Culture for Leaders/Managers (Workplace Culture Principles & Implementation), Woodgate Structure Ltd, 2023
- Network Support and Security, Cisco Networking Academy, 2023
- Introduction to Critical Infrastructure Protection [ICIP], OPSWAT, 2022
- Junior Cybersecurity Analyst, Cisco Networking Academy, 2023
- Cyber Threat Management, Cisco Networking Academy, 2023
- Introduction To Cybersecurity, Cisco Networking Academy, 2021
- Network Defense, Cisco Networking Academy, 2022
- Endpoint Security, Cisco Networking Academy, 2023
- Networking Basics, Cisco Networking Academy, 2023
- Introduction to Data Science, Cisco Networking Academy, 2023
- Introduction to IOT, Cisco Networking Academy, 2023
- AWS Cloud Practitioner Essential, 2022
- Multi-Cloud Network Associate, Aviatrix, 2020
Timeline
NETWORK SUPPORT ENGINEER
Perezim LLC
09.2023 - Current
SYSTEMS ADMINISTRATOR/NETWORK SUPPORT ENGINEER
Silverbird Group
01.2019 - 09.2023
SYSTEMS ADMINISTRATOR CONSULTANT
Cotton Digital
01.2018 - 03.2020
JUNIOR SOFTWARE DEVELOPER
Emedrep Nigeria Limited
07.2016 - 12.2017
IT SUPPORT OFFICER
Ghana Broadcasting Corporation [GBC]
08.2013 - 02.2015
INDUSTRIAL TRAINEE
Nigerian Airspace Management Agency [NAMA]
06.2011 - 12.2011
B.Sc. in Computer Science -
Catholic University of Ghana
High School Diploma -
State Senior High School Oyewole (SSHSO)