Summary
Overview
Work history
Education
Skills
Timeline
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Tiwaloluwa Adebiyi

Summary

Detail-oriented and proactive Virtual Assistant with a strong background in administration, public health, research, and client support. Skilled in organizing tasks, managing information efficiently, and streamlining operations for improved productivity. Experienced in data entry, calendar management, customer service, and research writing, with a focus on enhancing workflows and supporting informed decision-making.

Overview

4
4
years of professional experience

Work history

Virtual assistant

Payment bridge Technologies
Abuja
10.2024 - Current
  • Supported executive team and 3 departments with administrative tasks, resulting in 25% increase in daily operational efficiency
  • Managed scheduling and calendar coordination for 4 executives, reducing missed appointments by 40%
  • Organized over 100 digital files and records , improving team access speed and reducing search time by 50%
  • Responded to 50+ customer inquiries weekly via email and live chat (Tawk.to), achieving a 90%+ client satisfaction rate
  • Coordinated virtual meetings, prepared agendas, and followed up on tasks—helping projects stay on schedule with 0 missed deadlines

Research and Thesis writer

Freelance
Lagos, Lagos
07.2023 - Current
  • Delivered over 50 full academic research projects with 98% client satisfaction
  • Improved project turnaround time by 30% through efficient scheduling and workflow automation
  • Conducted literature reviews and data analysis, enhancing academic quality and client trust
  • Successfully managed multiple client deadlines simultaneously without compromising quality

Public health programme officer

Medikia Healthcare Initiative Ltd
Ibadan, Oyo
02.2021 - 05.2024
  • Led health awareness campaigns that reached over 2,000 community members
  • Increased community engagement by 35% through interactive outreach and education
  • Analyzed health data and trends, helping reduce local disease incidents by 15%
  • Collaborated with 5+ organizations to implement public health programs across rural and urban areas

Education

Master of Science - Public Health

Lead City University
Ibadan, Oyo State
2022/2022 -

Virtual Assistance

ALX Africa
08.2024 - 10.2024

Bachelor of Science - Biochemistry

Obafemi Awolowo University
2012 - 2016

Skills

  • Data Entry & Management
  • Calendar & Meeting Management
  • Research & Literature Review
  • Virtual Customer Support
  • File Organization & Documentation
  • Project Coordination
  • Email & Communication Management
  • Report Writing
  • Data privacy compliance
  • Technical proficiency
  • Remote communication

Timeline

Virtual assistant

Payment bridge Technologies
10.2024 - Current

Virtual Assistance

ALX Africa
08.2024 - 10.2024

Research and Thesis writer

Freelance
07.2023 - Current

Public health programme officer

Medikia Healthcare Initiative Ltd
02.2021 - 05.2024

Master of Science - Public Health

Lead City University
2022/2022 -

Bachelor of Science - Biochemistry

Obafemi Awolowo University
2012 - 2016

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Tiwaloluwa Adebiyi