Titilayo Ashabi Gbolahun
Ibadan,OY
Work Preference
Summary
Front Desk Receptionist experienced in front office management and enhancing guest interactions. Delivered exceptional guest services through effective communication, scheduling, and problem-solving. Committed to fostering positive relationships with guests and coworkers while ensuring efficient check-in and check-out processes.
Overview
1
1
Certification
2
2
years of post-secondary education
2027
2027
years of professional experience
Work History
Front Desk Receptionist
Eniola
Ibadan, Nigeria
01.2026 - 06.2026
- Greeted guests warmly, creating a welcoming environment at the reception area.
- Managed incoming calls efficiently, directing inquiries to appropriate staff.
- Scheduled appointments for clients, ensuring timely coordination of services.
- Maintained front desk organization, keeping materials and information readily accessible.
- Processed incoming and outgoing mail, ensuring proper distribution to staff members.
Waitress
Eniola
Ibadan, Nigerian
05.2022 - 06.2023
- Greeted customers and took food and drink orders promptly.
- Assisted in preparing dining area for service and ensured cleanliness.
- Delivered food and beverages to tables efficiently and accurately.
- Maintained knowledge of menu items and daily specials for customer assistance.
- Handled customer inquiries and resolved complaints professionally.
Crown effort investment limited Lagos state
Cashier
Lagos , Nigeria
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Hnd - Purchasing Ad Supply Chain Management
Polytechnic Ibadan
09.2023 - 08.2025
Skills
- Front office management
- Oral and written communication
- Interpersonal communication
- Teamwork and independence
Languages
English
First Language
Yoruba
Intermediate (B1)
B1
Certification
- Enhanced communication and customer service skills
References
References available upon request.
Timeline
Front Desk Receptionist
Eniola
01.2026 - 06.2026
Hnd - Purchasing Ad Supply Chain Management
Polytechnic Ibadan
09.2023 - 08.2025
Waitress
Eniola
05.2022 - 06.2023
Crown effort investment limited Lagos state
Cashier