Hi, I’m
Titilayo Olaore
Lagos
Summary
Highly accomplished and results-driven professional with over 10 years of experience specializing in client relationship management, procurement management, construction project management, and process improvement analysis. A proven leader with a strong track record of driving operational excellence and delivering outstanding results. Possesses a deep understanding of the aviation sector, including regulatory requirements, market trends, and industry best practices. Demonstrates exceptional communication, negotiation, and problem-solving skills to effectively collaborate with stakeholders at all levels. A strategic thinker with a keen eye for identifying opportunities, implementing innovative solutions, and optimizing processes to achieve organizational objectives. Dedicated to ensuring unparalleled client satisfaction and maintaining strong business relationships, while also aiming to utilize expertise and leadership skills to achieve success as an energy professional in sub-Saharan Africa.
Overview
12
years of professional experience
Work History
CITA PetroleumLagos
Trade Marketing Manager
01.2023 - Current
Job overview
- Create trade marketing strategies to communicate strategies departmental teams
- Devise product pricing strategies and trade marketing investments to support growth.
- Balance profit, volume and share objectives to deliver long-term growth.
- Measured marketing program effectiveness via regular monitoring of KPIs.
- Help develop broader portfolio strategies especially with Oil Trading companies and Refineries
- Develop & foster a network relationship of international & domestic airline customers, negotiate sales terms, and ensure all aspects of physical risk are covered in transactions
- Appropriately sizes, understands and manages risk in the portfolio commercially
- Support growth of oil trading desk and trading in the gulf of Guinea viz waters of west and central africa in compliance with all relevant policies and regulations
- Build strong internal relationships with the rest of the strategic business unit within the organization
- Developing and enhancing counter-party relationships in order to expand our market presence and increase trading potential
- Work closely with Joint Venture groups and alliances to provide commercial support and ensure alignment
Ardent Energy Services LimitedLagos
Client Relationship Account Manager
01.2018 - 12.2022
Job overview
- Maintain regular communication with vendors and suppliers on a daily basis to ensure the smooth functioning of our $300m ESPO Project in collaboration with Samsung Heavy Industries.
- Addressed and resolved customer complaints and issues to improve satisfaction.
- Collaborating with the SHEQ department, we ensure strict compliance with all safety, health, environmental, and quality (SHEQ) requirements.
- Collaborate with government agencies such as NPA (Nigerian Ports Authority) and DPR (Department of Petroleum Resources) to ensure compliance with regulatory obligations.
- Contribute to the growth of our business by supporting the development of new ventures and the expansion of current operations.
- Offer guidance and support to front-line supervisors and facility employees, providing necessary information on workload priorities, regulatory adherence, and operational adjustments.
- Manage on-site supply chain operations, including the supervision of equipment and material receipt, as well as inventory control.
- Developed summaries to assess each client's participation level and determine targets for follow-up plans.
- Fostered customer trust by addressing concerns and needs using targeted problem-solving.
- Adhered to sales contract agreements and high-quality service delivery by coordinating with teams and leveraging productive and open client communications.
- Retained updated knowledge of market competition and related offerings to generate favor for Ardent Energy Services.
- Identified opportunities to cross or up-sell products and communicated customer needs to appropriate team.
- Recommended new products to clients and maintained solutions-oriented problem-solving for long-term client relationships.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Lagos Deep Off Shore Logistics (LADOL)Lagos
Commercial Procurement Manager
10.2015 - 12.2017
Job overview
- Organized and detail-oriented with strong work ethic.
- Negotiated complex corporate procurement contracts by working closely with internal and external contacts.
- Develop a comprehensive supply chain and operational strategy for all incoming vessels to the port, ensuring its implementation at least one month prior to their berthing.
- Analyzed supplier contracts to confirm compliance with company policies and procedures.
- Reviewed and issued contracts and blanket purchase orders after choosing ideal vendor and drive procurement process.
- Monitored and managed procurement budget to control costs.
- Utilized market intelligence to identify opportunities for savings and cost reduction.
- Resolved invoice and payment issues to facilitate prompt payment to suppliers.
- Developed and maintained relationships with key suppliers for smooth communication and to meet required expectations.
First Bank of NigeriaLagos
Process Improvement Specialist
09.2014 - 09.2015
Job overview
- Teamed with leaders on determining annual operational targets and outlining needed quality improvements.
- Worked with cross-functional teams to develop and implement operational processing improvements and drive quality mindset resulting in 20% increase in productivity, 15% increase in throughput, and 20% improvement in productivity.
- Improved over 10 processes to meet company goals for earnings, quality and completion.
- Guided teams through project completion, coordinating data gathering, analysis, solution development and implementation.
- Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues.
- Recommended several operational improvements based on tracking and analysis of business data.
- Produced training manuals, presentations and resources for enhanced learning.
First Bank of NigeriaLagos
Construction Project Manager
03.2014 - 09.2014
Job overview
- Managed construction schedules to achieve adequate project labor coverage.
- Communicated daily with vendors to keep project fully operational.
- Supervised day-to-day activities over 20 -person team of contractors to promote productivity and efficient use of resources, maintaining on-time and under-budget project delivery.
- Verified completed projects met approved time, quality, and cost estimates.
- Managed completion of renovation project valued in excess of 200 million naira
- Developed and led multi-disciplinary team to redefine problems and reach solutions based on different perspectives.
Meristem Securities Lagos Lagos
Investment Analyst /Business Relations Manager
01.2013 - 02.2014
Job overview
- Conducted detailed investment analysis, calculations and reports.
- Evaluated performance of existing investments and adjusted accordingly.
- Tracked prices, yields and other trends to correctly interpret impacts on investment programs.
- Developed financial projections and forecasts to guide investment decisions.
- Assisted in preparation of presentations, data tables and other documents for investor meetings.
- Created financial strategies to optimize portfolio performance and reduce risk.
- Monitored market trends and news to identify emerging opportunities.
Iris Marketing AgencyLondon
Marketing Assistant
05.2012 - 11.2012
Job overview
- Helped build a long term link between Krave Kellogg’s cereal and young adult market aged 18-24 years old by visiting 25 universities targeting campus residence kitchens and city centres.
- Compiled product, market, and customer data to generate informed sales and profit projections.
- Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings.
- Managed nationwide campaign on products such as PG tips tea
ExxonMobil Producing NigeriaLagos
Business Support Analyst
04.2011 - 03.2012
Job overview
- Managed relationship with third party contractors such as Arik and Aero
- Developed strategies via key performance indicators to monitor efficiency in cost management, aircraft usage and land transport.
- Rendered on-demand support to senior leadership, connecting executives with appropriate management personnel to address concerns.
Education
Aston UniversityBirmingham,United Kingdom
Master of Science from Business And Management
10.2009 - 10.2010
Covenant UniversityNigeria
Bachelor of Science from Management Information Systems
08.2005 - 09.2009
Skills
Product Development
Certification
Introduction to Aviation jet fuel Training
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