TIMOTHY ORIFA
Abuja
Summary
Self-disciplined professional with experience in IT, customer service and technical support. Resourceful, flexible and committed team player. Eager to enhance skills and achieve growth.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Technical support engineer
Netvox Networks Infrastructure limited.
2024.08 - 2025.05
- Troubleshooting VoIP related issues, monitoring of call logs and ensuring smooth system function.
- Handled customer complaints and providing appropriate solutions to guarantee positive outcomes.
Student's Industrial Work Experience Scheme
Nigeria Atomic Energy Commission
2022.01 - 2022.08
- Participated in the Manpower Training and Capacity Development Directorate (MTCD) program, which include:
- Hands on training at Nuclear Power Plant Simulation Facility.
- Routine check at the Gamma Irradiation facility, Sheda.
Sales Representative
Ripulight Store
2015.01 - 2017.01
- Develop and maintain positive business and customer relationship.
- Providing guidance to customer on products information.
Education
Bachelor of Technology - Physics (Telecommunication)
Federal University of Technology Minna
2017.12 - 2024.01
Skills
- Programming (python, and SQL)
- technical support
- Server administrator
- VoIP support
- Networking principles
Languages
English language
Fluent
Ososo (Mother tongue)
Fluent
Certification
- Google IT Support. 2025
- Google Cybersecurity. 2025
Affiliations
- Reading
- Music
- Movies
- Research
Timeline
Technical support engineer
Netvox Networks Infrastructure limited.
2024.08 - 2025.05
Student's Industrial Work Experience Scheme
Nigeria Atomic Energy Commission
2022.01 - 2022.08
Bachelor of Technology - Physics (Telecommunication)
Federal University of Technology Minna
2017.12 - 2024.01
Sales Representative
Ripulight Store
2015.01 - 2017.01