TIMOTHY ISAIAH AKPAN
IBAFO
Summary
Results-driven Growth Officer with proven expertise in the energy sector. Skilled in lead generation, customer acquisition, and business development. Adept at building lasting client relationships, negotiating high-value contracts, and driving revenue growth. Strong communication and leadership abilities with a track record of achieving and exceeding sales targets.
Overview
10
10
years of professional experience
1
1
Certification
Work History
EXECUTIVE SALES CONSULTANT
THE LEADERSHIP CHANNEL CONSULTING
04.2025 - Current
- Led the sales and marketing strategy for TLCC, targeting C-level executives, business owners, HR leaders, and public sector stakeholders across Nigeria and Africa.
- Oversaw the end-to-end sales funnel for TLCC's flagship program - The Scalable Leadership Summit - from lead generation to conversion and post-event relationship management.
- Generated and nurtured over 1,500 leads using organic methods.
- Boost sales revenue within Q2 and Q3 of 2025 through effective customer value optimization.
- Achieved an increase in conversion rates by deploying high-converting negotiation scripts, emotional intelligence, and objection-handling strategies.
SALES AND MARKETING LEAD
ESN PETROLEUM SERVICES LIMITED
09.2023 - 03.2025
- Led the sales and marketing operations for ESN Petroleum Services Limited, driving revenue growth, expanding market share, and enhancing customer satisfaction.
- Developed and executed strategic sales initiatives to consistently exceed performance targets while strengthening client relationships and brand positioning.
- Consistently exceeded sales targets, achieving an average increase through data-driven marketing campaigns.
- Improved contract conversion rates by implementing strategic negotiation techniques.
- Boosted company revenue through effective upselling and customer value optimization.
- Strengthened brand reputation and customer trust, leading to a significant increase in client retention.
DATA HANDLING AND BIOMETRIC CAPTURE LEAD
ESN PETROLEUM SERVICES LIMITED
05.2021 - 09.2023
- Led the end-to-end biometric capture and data management process for the National Union of Petroleum and Natural Gas Workers (NUPENG), ensuring accurate and secure registration of staff members.
- Oversaw data integrity, compliance, and operational efficiency throughout the project lifecycle.
- Successfully captured and processed biometric data for 4,000 employees, ensuring 100% accuracy.
- Developed an efficient data handling framework that improved processing speed and minimized errors.
- Strengthened human management, organizational, and analytical skills by overseeing a high-volume data project.
- Enhanced operational efficiency by implementing best practices in data organization and reporting.
CALL CENTER EXECUTIVE
CHARTERED INSTITUTE OF BANKERS NIGERIA (CIBN)
08.2016 - 04.2017
- Served as a frontline representative, managing inbound and outbound customer interactions professionally and efficiently.
- Provided high-quality support for exam registrations, certifications, and renewals, ensuring a seamless customer experience.
- Maintained accurate documentation while optimizing call-handling procedures to improve efficiency.
- Improved customer satisfaction through enhanced communication and problem-resolution strategies.
- Strengthened proficiency in Microsoft Outlook, call rerouting, and customer relationship management tools.
- Increased efficiency in handling multiple inquiries simultaneously, improving time management, and multitasking abilities.
- Contributed to streamlining call processes, reducing response time, and improving overall service delivery.
Education
HND - MASS COMMUNICATION
Moshood Abiola Polytechnic
01.2020
OND - MASS COMMUNICATION
Moshood Abiola Polytechnic
01.2016
Skills
- Sales Strategy & Business Development
- Customer Relationship Management (CRM)
- Lead Generation & Conversion
- Targeted Sales & Revenue Growth
- Negotiation & Persuasion
- Team Leadership & Training
- Market Analysis & Competitive Intelligence
- Microsoft Office & CRM Software
- Problem-Solving & Decision-Making
- Organization & Time Management
Certification
- Business Analysis & Process Management, Coursera, 2024
- Customer Success Fundamentals, CSM Foundation, 2024
- Digital Soft Skills, Jobberman, 2021
- NYSC Discharge Certificate, 2023
- Forward Program, McKinsey Forward, 2025
Personal Information
Title: Growth Officer
Timeline
EXECUTIVE SALES CONSULTANT
THE LEADERSHIP CHANNEL CONSULTING
04.2025 - Current
SALES AND MARKETING LEAD
ESN PETROLEUM SERVICES LIMITED
09.2023 - 03.2025
DATA HANDLING AND BIOMETRIC CAPTURE LEAD
ESN PETROLEUM SERVICES LIMITED
05.2021 - 09.2023
CALL CENTER EXECUTIVE
CHARTERED INSTITUTE OF BANKERS NIGERIA (CIBN)
08.2016 - 04.2017
HND - MASS COMMUNICATION
Moshood Abiola Polytechnic
OND - MASS COMMUNICATION
Moshood Abiola Polytechnic