Timilehin Ajiboye
Keystone Bank
Work Preference
Work Type
ConsultingGig WorkContract WorkPart TimeFull TimeVolunteerSeasonal Work
Location Preference
On-SiteRemoteHybrid
Location:
NG
Open to relocation:
Yes
Minimum Desired Compensation
₦10200000/yr
Important To Me
Career advancementWork-life balanceCompany CulturePersonal development programsFlexible work hoursHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit Sharing4-day work week
1
Certificate
3
Years of experience
Experienced Banking Operations & Compliance Specialist skilled in risk remediation, regulatory compliance, and customer onboarding. Expertise in information security management standards, data protection, and risk management principles. Demonstrated success in executing investigations, ensuring audit readiness, and collaborating across teams to mitigate operational risks.
Work History
Service Officer
2 Years- Regulatory Compliance: Maintained strict adherence to banking procedures, internal policies, and regulatory frameworks, including AML, CFT, and KYC standards.
- Partnered with lending and back-office teams to ensure compliance and align financial products with client risk profiles, enhancing operational integrity.
- Monitored high-volume transactions and account activities to proactively detect anomalies, preventing potential compliance breaches.
- Investigated customer issues and conducted root-cause analyses to implement corrective actions, mitigating operational and reputational risks.
- Internal Controls: Handled cash and sensitive financial transactions with precision, strictly adhering to fraud prevention and security protocols.
- Financial Controls & Data Integrity: Managed precise account processing and adjustments to maintain a robust audit trail and minimise accounting risks.
Customer Service Officer
7 Months- Customer Onboarding & Due Diligence: Managed customer onboarding process, conducted initial Customer Due Diligence (CDD), and verified identity documents to mitigate identity fraud risks.
- Regulatory Disclosures: Clearly communicated complex financial terms, fees, and legal disclosures to customers, ensuring compliance with consumer protection laws and adherence to Treating Customers Fairly (TCF) principles.
- Audit Readiness & Recordkeeping: Organized and maintained meticulous customer interaction logs and account modifications, ensuring retrieval-ready documentation for internal and external regulatory audits.
- Data Privacy Compliance: Enforced GDPR and data privacy protocols while handling sensitive personal and financial data daily, safeguarding against unauthorised leaks or breaches.
- Audit Readiness & Recordkeeping: Organised and maintained meticulous customer interaction logs and account modifications, ensuring retrieval-ready documentation for internal and external regulatory audits.
- Compliance Training Application: Applied new sanctions, fraud trends, and regulatory updates to daily frontline operations
Education
Master of Science - International Relations and Political Science
Bachelor of Education - Educational Management and Political Science
Skills
Regulatory compliance
Customer due diligence
Risk assessment
Audit readiness
Financial controls
Data integrity
Transaction monitoring
Customer relationship management
Certification
- Project Management Professional (PMP)—International Organization of Management Professionals (Dexter & Heros Consulting Ltd) | Jun 2022
- Customer Service Management (CSM)—International Organization of Management Professionals (Dexter & Heros Consulting Ltd) | Jun 2022
- ISO Frameworks Training (ISO 27001, ISO 22301, ISO 20000) — Keystone Bank Learning Academy
- AML / CFT / CPF & Ultimate Beneficial Ownership (UBO) Best Practices — Keystone Bank Learning Academy
- Cybersecurity, Cloud Security & Risk Management Awareness — Keystone Bank Learning Academy
- Teachers Registration Council of Nigeria (TRCN) | May 2023
Timeline
Service Officer
Keystone Bank
09.2024 - CurrentRead More
Customer Service Officer
Keystone Bank
01.2024 - 08.2024Read More
University of Ibadan
Master of Science from International Relations and Political Science
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University of Ibadan
Bachelor of Education from Educational Management and Political Science
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