Thykootathil Shijith
Quality
Lagos,LA
Summary
Diligent Quality Manager with [15 ~ 16] years of experience making sure products and services meet internal and external standards. Skilled in market research, project management, and statistical analysis. Organized and analytical with excellent written and verbal communication skills.
Overview
16
16
years of professional experience
6
6
years of post-secondary education
Work History
Quality Manager
Fouani Nigeria Ltd
Lagos, Lagos
03.2011 - Current
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Updated quality control standards, methods and procedures to meet compliance requirements.
- Calibrated instruments and scales in production area and quality lab.
- Improved quality processes for increased efficiency and effectiveness.
- Led [Type] quality-assurance projects and enhanced productivity, realizing [Number]% increase in profits.
- Orchestrated and led team in executing gauge repeatability and reproducibility studies cataloging all major [Type] devices on floor.
- Increased customer satisfaction through adherence to quality standards and customer requirements.
- Provided observations, took measurements and performed tests at various stages according to quality control plan.
- Adhered to all legal, safety and health standards.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Developed and deployed production control plans and created work instructions and procedures.
- Minimized costs and maximized returns resulting in $[Amount] savings.
- Evaluated quality problems and performed assessments to identify and resolve issues.
- Rejected defective products and approved correct products.
- Inspected inbound and outbound products for compliance with established industry standards, company policies and procedures.
- Mentored and encouraged employees to strive for excellence while fostering professional growth.
- Feb-11 Joined as supervisor and currently working as quality manger
- Daily / weekly/ monthly follow up with supervisor and engineer
- Handling three supplier ( LG, Hisense, Maxi ) all Quality issue with claims settle with suppliers.
- complete the specified test and design and trail 1, trial 2, trial 3, software evaluation, lot dispatch within time frame.
- Ensure closer of non-conformance observed durring different stages.
- training new employees and mange with overall quality team.
- implement strong system like audit, root cause analysis, update sampling plan, ELt & OQC standards.
Quality Assurance Representative ( Indocount )
LG Electronice Pune
Kolhapur, Kolhapur
12.2009 - 02.2011
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Carried out day-to-day duties accurately and efficiently.
- Developed and maintained courteous and effective working relationships.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Delivered services to customer locations within specific timeframes.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Maintained energy and enthusiasm in fast-paced environment.
- Prepared variety of different written communications, reports and documents.
- Give all training to EMS /OEM about our product and standards
- 6tool and 3f audit weekly bases
- Ensure production and Quality ( CTV & LCD ) to delivered to market from OEM
- Ensure the product production as per LG Standard
- coordinate and resolve quality & production issue with factory head
Quality Analyst
LG Electronics Pune
Pune , punes
06.2006 - 11.2009
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Developed monthly, end-of-quarter and other statistical reports for leadership team and quality improvement programs.
- Created and collaborated in implementation and maintenance of customer complaint log, control plans, work and inspection instructions, local procedures and visual aids and samples.
- Kept inspection journals and daily summary logs as required.
- Developed and maintained quality assurance procedure documentation.
- Served as information systems liaison with vendors, information services and end-users to make recommendations for optimization of systems.
Education
MBA - Marketing
Madras University
External -From Pune 01.2011 - 03.2013
High School Diploma -
Delhi University
Computer Science 03.2004 - 03.2005
Bachelor of Arts -
Rajasthan University
Kota Govt. College 03.2003 - 03.2006
Skills
Quality processes
Market research experience
Statistical analysis skills
Familiarity with quality standards
Problem-solving abilities
Employee training
Employee supervision
Staff training and development
[Tool] use
Knowledge of quality systems
Quality control tests
Accomplishments
- Resolved product issue through consumer testing.
- Documented and resolved [Issue] which led to [Results].
Timeline
Quality Manager
Fouani Nigeria Ltd
03.2011 - Current
MBA - Marketing
Madras University
01.2011 - 03.2013
Quality Assurance Representative ( Indocount )
LG Electronice Pune
12.2009 - 02.2011
Quality Analyst
LG Electronics Pune
06.2006 - 11.2009
High School Diploma -
Delhi University
03.2004 - 03.2005
Bachelor of Arts -
Rajasthan University
03.2003 - 03.2006