Theresa Osakwe
Executive Assistant
Lagos
Summary
Enterprising Executive Assistant with 2+ years of experience. Expert in strategic planning and organization and providing comprehensive support to company leaders. Goal-oriented toward meeting long-term goals through daily organization. Dedicated to excellent customer service, client satisfaction and team communication. Motivated to learn, grow and excel.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
1
1
Language
Work History
Executive Assitant
BacktoEden Natural Therapy
Lagos
2019.07 - 2022.01
- Managed over 40 customer calls per day which increased sales by 10%
- Screened calls and emails and responded accordingly to support executive correspondence.
- Used advanced software to prepare documents, reports and presentations.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Developed and maintained automated alert systems for important deadlines.
- Organized envelopes, postage and mail correspondence for staff and leadership.
- Organized and coordinated conferences and monthly meetings.
- Managed and reviewed filing and office systems.
- Worked with clients to effectively plan and coordinate logistics for special projects and events.
- Took notes and dictation at meetings.
- Screened personal and business calls and directed to appropriate party.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Volunteered to help with special projects of varying degrees of complexity.
- Filed paperwork and organized computer-based information.
Intern
Madonna Creations
Lagos
2019.01 - 2019.06
- Answered and transferred incoming telephone calls, taking messages for various staff members.
- Provided clerical support, addressing routine and special requirements.
- Completed research, compiled data and assisted in timely reporting.
- Took meeting notes and compiled paperwork to support department.
- Developed social media content for Twitter, Instagram and Facebook.
- Distributed office supplies and files for staff.
- Assisted with projects by applying strong analytical skills and studies.
- Staff Effectiveness increased by 5%
- Liaised with clients to assess needs and responded to inquiries
Education
Some College (No Degree) - Digital Marketing
Aptech Computer Education
Lagos, Nigeria 2022.01 - 2022.04
High School Diploma -
Greensprings School
Lekki Lagos State 2017.09 - 2019.06
Skills
Clerical Support
Attention to Detail
Critical Thinking
Self-Motivated
Executive support
Executive presentations
Timeline
Some College (No Degree) - Digital Marketing
Aptech Computer Education
2022.01 - 2022.04
Executive Assitant
BacktoEden Natural Therapy
2019.07 - 2022.01
Intern
Madonna Creations
2019.01 - 2019.06
High School Diploma -
Greensprings School
2017.09 - 2019.06