ThankGod Nzenwata
Port Harcourt,NIGERIA
Summary
- Accomplished professional with extensive expertise in Microsoft Office applications, including Word, Excel, and PowerPoint. Demonstrates exceptional skills in host community and third-party interface management, underpinned by strong ethical judgement and communication excellence. Possesses a deep understanding of industry regulations and has successfully managed AMF PH Community/Public interface for three years. Adept at training and development, customer relationship building, and team performance data analysis. Proficient in KPI management, goal development planning, team supervision, and motivational leadership. Committed to leveraging these skills to drive organisational success and foster a collaborative work environment.
- Facility Managers' Team Lead with over 15 years of practical experience, improving Facilities and Assets management processes through effective leadership and planning. Offering expertise in Operations and Maintenance for smooth company running and increased profit levels.
- People-orientated Team Leader successful in delivering revenue and strategic initiatives. Aligns workplace environment with organisation mission and values. Looking for new role where hard work and dedication will be highly valued.
- Professional project management specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs.
Overview
1
1
Certification
18
18
years of post-secondary education
26
26
years of professional experience
Work history
Team Lead RA/IA Operation, Shell IFM
ALPHA MEAD FACILITIES AND MANAGEMENT SERVICES
Port Harcourt
2011.03 - Current
- Coordinate the inventory of existing assets (identify occupants and current locations). Verify, update and prepare a comprehensive asset register.
- Coordinate daily inspections to ensure physical and structural asset integrity and report findings for closeout.
- Planning, developing and implementing strategy for operational management and development to meet agreed performance plans within agreed budgets and timescales.
- Overseeing overall financial management, planning, systems and controls.
- Establishing and maintaining appropriate systems for measuring necessary aspects of operational management and development.
- Monitoring, measuring and reporting on all operational issues in agreed formats within agreed timescales.
- Managing and developing reporting staff.
- Managing and controlling expenditure within agreed budgets.
- Liaison with other Facility managers to understand all necessary aspects and needs of operational development, and to ensure they are fully informed of operational objectives, purposes and achievements.
- Contributing to the evaluation and development of operational strategy and performance.
- Ensuring operational activities meet with contract requirements for Quality Management, Legislation and Health and Safety.
- Coordinating the safe, secure and environmentally sound operations and maintenance of buildings in a cost-effective manner
- Directing and planning essential central services such as security, maintenance, cleaning, waste disposal etc.
- Ensuring the adequate and proper operation of all aspects of the buildings to create an optimal environment for the occupants to function
- Managing and monitoring preventative and predictive maintenance and repair works from inception stage to the execution stage
- Creating monitoring systems or programs to ensure that problems are detected as early as possible.
- Liaised with senior management on strategic planning initiatives, contributing valuable insights.
- Assessed employee capabilities and assigned tasks accordingly for optimal results.
- Mediated in conflict situations, promoting harmony amongst team members.
- Conducted comprehensive performance reviews for continuous improvement.
- Monitored team performance metrics, identifying areas for improvement.
- Coordinated resource allocation to optimise utilisation and minimise waste.
- Oversaw day-to-day operations, ensuring adherence to company standards.
- Instituted effective feedback mechanisms, fostering a culture of continuous learning and development within the team.
- Led weekly meetings, providing clear direction on project objectives.
- Implemented quality control measures leading to significant error reduction.
- Facilitated open dialogue with stakeholders to manage expectations effectively.
- Identified skill gaps within the team and organised relevant training sessions.
- Streamlined project management processes to ensure timely delivery of tasks.
- Coordinated cross-functional collaborations, ensuring successful project outcomes.
- Managed complex projects, ensuring high-quality outputs.
- Fostered a positive work environment with regular team-building exercises.
- Established guidelines for team operations, resulting in improved efficiency.
- Monitored staff performance levels, implementing necessary changes to improve productivity and meet targets.
- Drove process improvements through rigorous analysis of existing procedures.
- Mentored and coached junior staff to produce high-performing, quality team members.
- Expertly led teams of 10 to successfully achieve productivity KPIs.
- Trained staff to resolve complaints appropriately to maintain customer satisfaction.
- Oversaw facility maintenance and allocated needed resources to meet standards.
COMPANY SITE REPRESENTATIVE, PROCESS SUPPORT & SOFT SERVICES AND HSE
SPDC MAN-POWER SUPPORT SERVICE (MPSS)
2007.03 - 2011.02
- Monitoring and supervising all indoor office cleaning services contractor.
- Monitoring and supervising all business support activities such as photocopying, Mailing services, Water fountain provision and maintenance etc.
- Prepare monthly performance report for contractors that will lead to value for service evaluation.
- Creating monitoring systems or programs to ensure that problems are detected as early as possible.
- Ensure business KPIs are met by contractors while work is being done.
- Ensure HSE on site at all times and report all violations to appropriate bodies.
- Act as team lead in the absence of the former.
COMPANY SITE REPRESENTATIVE, OFFICE ENVIRONMENTAL SERVICES & HSE
SPDC MAN-POWER SUPPORT SERVICE (MPSS)
2005.01 - 2007.01
- Schedule daily activities for environmental services contractors.
- Supervise the activities of environmental cleaning contractors
- Supervise ad hoc horticulture work in shell IA and outpost office.
- Ensure quality delivery of services by all environmental and horticulture contractors.
- Monitor internal office cleaning in shell outpost.
- Schedule and participate in pre-mob exercise.
- Ensure HSE compliance in field of operations
- Participate in the daily tool box talks with office environmental services contractors.
- Participate in all environmental service contractors’ monthly HSE meeting.
- Drive and participate in all office and asset management, east HSE plan.
- Drive and participate in all office and asset management, east monthly HSE meetings.
QUALITY CONTROL SUPERVISOR
TEMEC NIGERIA LTD
2004.01 - 2004.12
- (SPDC INSPECTION SERVICES CONTRACT)
- SPDC
QUALITY CONTROL SUPERVISOR
ADADRIL LTD
2000.06 - 2003.12
- (SPDC INSPECTION SERVICES CONTRACT)
Education
St. Mary’s State School
PH, Rivers State 1977.01 - 1983.01
WASCE O/Level -
Stella Maris College
PH, Rivers State 1983.09 - 1988.11
Bachelor of Science - Industrial Biochemistry
Federal University of Technology
Owerri, Imo State 1991.01 - 1997.09
Skills
- Proficiency in the use of Microsoft office applications ie Microsoft word, Microsoft excel, and Microsoft PowerPoint
- Host community/3rd party interface management
- Ethical judgement
- Communication excellence
- Knowledge of industry regulations
- Managed AMF PH Community/Public interface for three (3) years
- Training and Development
- Customer relationship building
- Team performance data analysis
- Key Performance Indicator (KPI) management
- Goal development planning
- Team supervision
- Motivational leadership
Certification
IFMA – FACILITY MANAGEMENT PROFESSIONAL CREDENTIAL 2014
- IFMA FMP credential on Operations & Maintenance
- IFMA FMP credential on Project Management
- IFMA FMP credential on Leadership & Strategy
- IFMA FMP credential on Finance & Business
AMF – PROFESSIONAL FACILITIES MANAGER 2011
Enhance Contract Management (SPDC) – 1 2007
SPDC Hearts And Mind workshop 2005
ISPON HSE Level 3 certification 2001
SPDC Conflict Management Training 2012
REFEREE.
- H. N, Iromara, Mr., 08056108511, 08081555261, Port Harcourt, Rivers State
- I. D, Abraham, Rev., 08068069088, 08055587757, Assemblies of God, Church, Rivers District, Rivers State, Ph.D.
- Geoffrey, Okolorie, Mr., 08037113783, EFCC Headquarters, Idiagbon House, Abuja, FCT, Forensic Unit
EXTRA CURRICULUM ACTIVITY
Jogging, Reading, Volleyball, Visiting, Travelling etc. Jogging, Reading, Volleyball, Visiting, Travelling etc.
ACADEMIC QUALIFICATION WITH DATES
- FIRST SCHOOL LIVING CERTIFICATE 1983
- WEST AFICAN SCHOOL CERTIFICATE (O/L) 1988
- B. TECH (HONS) INDUSTRIAL BIOCHEMISTRY (2nd Class Lower) 1997
Languages
English
Fluent
Accomplishments
Service Dedication Award from Shell Nigeria Real Estate.
Timeline
Team Lead RA/IA Operation, Shell IFM
ALPHA MEAD FACILITIES AND MANAGEMENT SERVICES
2011.03 - Current
COMPANY SITE REPRESENTATIVE, PROCESS SUPPORT & SOFT SERVICES AND HSE
SPDC MAN-POWER SUPPORT SERVICE (MPSS)
2007.03 - 2011.02
COMPANY SITE REPRESENTATIVE, OFFICE ENVIRONMENTAL SERVICES & HSE
SPDC MAN-POWER SUPPORT SERVICE (MPSS)
2005.01 - 2007.01
QUALITY CONTROL SUPERVISOR
TEMEC NIGERIA LTD
2004.01 - 2004.12
QUALITY CONTROL SUPERVISOR
ADADRIL LTD
2000.06 - 2003.12
Bachelor of Science - Industrial Biochemistry
Federal University of Technology
1991.01 - 1997.09
WASCE O/Level -
Stella Maris College
1983.09 - 1988.11
St. Mary’s State School
1977.01 - 1983.01