ThankGod Friday Ilegbedion
Cashier
Ikotun,Lagos
Summary
Trustworthy Teller skilled in working in customer-focused work environments. Offering strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude.
Overview
11
11
years of professional experience
10
10
years of post-secondary education
1
1
Language
Work History
Bank Cashier
Stanbic IBTC Bank
Ikotun, Lagos
09.2014 - Current
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Processed customer transactions promptly, minimizing wait times.
- Educated customers on use of banking website and mobile apps.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Maintained accurate records of customer transactions in line with bank procedures.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Assisted with training of new tellers on policies and procedures.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
Cashier
Access Bank Plc
Ikotun , Lagos
11.2012 - 07.2014
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Upsold additional products and services to customers, increasing revenue.
- Assisted customers with returns, refunds and resolving transaction issues.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Performed cash, card and check transactions to complete customer purchases.
- Identified and resolved discrepancies and errors in customer accounts.
Education
Higher National Diploma - Computer Science Technology
Lagos State Polytechnic
Lagos 11.2016 - 04.2019
National Diploma - Computer Science
Lagos State Polytechnic
Lagos 09.2008 - 04.2011
Bachelor Of Science - Banking And Finance
Lagos State University
Lagos 06.2009 - 09.2014
Skills
Consumer banking specialist
Relationship building and management
Compliance, banking laws and regulations
Cash Handling
Financial Advising
Cash handling expertise
Timeline
Higher National Diploma - Computer Science Technology
Lagos State Polytechnic
11.2016 - 04.2019
Bank Cashier
Stanbic IBTC Bank
09.2014 - Current
Cashier
Access Bank Plc
11.2012 - 07.2014
Bachelor Of Science - Banking And Finance
Lagos State University
06.2009 - 09.2014
National Diploma - Computer Science
Lagos State Polytechnic
09.2008 - 04.2011