Summary
Overview
Work History
Education
Skills
References
Timeline
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RAHMA SALAWUDEEN

Summary

Adept at leveraging skills in technology proficiency and problem-solving, I significantly enhanced customer satisfaction by 80% at Ip_Tech Co. My experience spans from managing CRM systems to leading project management efforts, showcasing a blend of hard and soft skills that drive business success.

Overview

3
3
years of professional experience

Work History

Virtual Assistant

Ip_Tech Co.
10.2023 - Current
  • Performed data entry tasks, ensuring high levels of accuracy and efficiency.
  • Assisted in the development of marketing materials such as brochures and flyers.
  • Processed expense reports, verifying transactions and ensuring compliance with budget.
  • Coordinated catering services for various functions, including sales trainings and department meetings.
  • Maintained filing and recordkeeping systems with efficiency and accuracy.
  • Composed, edited and typed complex memos and reports with job-related software.
  • Managed inventory of office supplies, placing orders when necessary.
  • Coordinated travel arrangements and completed expense reports for travel reimbursement.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Implemented file management systems, ensuring secure and organized document storage.

Administrative Assistant

Griz Recruits
08.2021 - 09.2023
  • Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
  • Executed on-time, under-budget projects by solving complex issues for senior leadership.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
  • Operated equipment and machinery according to safety guidelines.
  • Worked effectively in team environments to make the workplace more productive.
  • Worked with cross-functional teams to achieve goals.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Maintained updated knowledge through continuing education and advanced training.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Education

Bsc - Economics

KWASU

Skills

  • Problem Solving
  • Research
  • Admin Support
  • Business & Entrepreneurship
  • Technology Proficiency
  • Language Translation
  • Team Leadership
  • Communication
  • Writing & Editing
  • Microsoft office
  • Email management
  • Data entry
  • Social media updating
  • Basic accounting
  • Scheduling
  • Complaint resolution
  • Account updating
  • Customer consulting
  • Quality control
  • Filing
  • Report preparation
  • Customer relations
  • Customer service
  • Data confidentiality
  • CRM management
  • Problem-solving
  • Document preparation

References

Jemilah Salawudeen, +2348142394594

Timeline

Virtual Assistant

Ip_Tech Co.
10.2023 - Current

Administrative Assistant

Griz Recruits
08.2021 - 09.2023

Bsc - Economics

KWASU

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RAHMA SALAWUDEEN