Hi, I’m
TEMPLE UGOCHUKWU
Caregiver
UMUAHIA,ABIA STATE
Summary
Like to work in a challenging environment where all the experience gathered are been exhibited. I am a good communicator. Coordinator, motivator with ability to work under pressure. I can work within a team or as an individual and do not have problem taking up responsibility.
Overview
5
years of professional experience
16
years of post-secondary education
2
Certifications
Work History
MEC-ROSY LABORATORY
National Youth Service Corp (NYSC)
10.2019
Job overview
- Taking responsibility of Lab test going on in the laboratory
Madonna Hospital
Lab Attendant
09.2017
Job overview
- Taking responsibility of Lab test going on in the laboratory
Auspron Eye Clinic
Customer Service Representative
03.2020 - Current
Job overview
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Education
Obong UniversityObong Ntak, Akwa Ibom State
BSC. from Microbiology
01.2014 - 04.2018
Capital High SchoolOyigbo, River state
senior school certificate Examination (SSCE)
01.2001 - 04.2007
Eziama/Mgbaja community primary schoolOssah
first school Leaving certificate (FSLC)
01.1995 - 04.2000
Skills
Special needs understanding
Training
- Favoured Healthcare Services, Atlanta, Georgia, USA, Certified Nursing Assistant (C.N.A), Basic Life Support (BLS), First Aid and Medication Aid, 10/2023
- Institute of Safety Professionals of Nigeria, Health Safety and Environment (HSE) Competence Development Course (Level 3), 06/28/19
- Institute of Safety Professionals of Nigeria, General Health, Safety and Environment Course, 05/30/19
Certification
Certified Nursing Assistant (CNA)
Timeline
Customer Service Representative
Auspron Eye Clinic
03.2020 - Current
National Youth Service Corp (NYSC)
MEC-ROSY LABORATORY
10.2019
Lab Attendant
Madonna Hospital
09.2017
Obong University
BSC. from Microbiology
01.2014 - 04.2018
Capital High School
senior school certificate Examination (SSCE)
01.2001 - 04.2007
Eziama/Mgbaja community primary school
first school Leaving certificate (FSLC)
01.1995 - 04.2000
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