TEMITOPE FAMADEWA
Chief Operating Officer
Gwarinpa
Summary
Detail-oriented retail professional well-versed in stocking merchandise and planning promotional displays. Demonstrated success in collaborating with store and advertising management to create and deploy successful merchandising strategies for seasonal and promotional needs.
Results-driven operations professional with proven track record in optimizing business processes, enhancing productivity, and leading high-performing teams. Adept at strategic planning, resource management, and driving operational efficiency in dynamic environments. Strong focus on collaboration and adaptability, leveraging leadership skills to align teams with organizational goals and deliver tangible outcomes. Known for reliability, decisive problem-solving, and fostering culture of continuous improvement.
Overview
16
16
years of professional experience
2018
2018
years of post-secondary education
2
2
Languages
Work History
Chief Operating Officer
Elboogie Boutique
10.2022 - Current
- Oversaw day-to-day operations across multiple departments, ensuring timely delivery of projects and streamlined workflows.
- Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
- Streamlined operations by implementing efficient processes and systems, leading to increased productivity and cost savings.
- Formulated strategic plans aligning with overall company vision; setting achievable short and long-term goals to drive growth and profitability.
- Mentored team members by sharing knowledge, offering guidance, and providing constructive feedback; fostering a culture of continuous learning and development within the organization.
- Identified and pursued business development opportunities to grow organization and increase revenue.
- Optimized supply chain management strategies; reducing lead times while maintaining product quality standards for increased customer satisfaction rates.
- Championed the adoption of new technology solutions to streamline operations, automate manual tasks, and improve overall efficiency levels.
- Spearheaded major organizational restructuring efforts, resulting in a more agile and responsive team structure.
- Championed adoption of customer relationship management (CRM) software, enhancing sales team efficiency and customer engagement.
- Increased operational transparency, introducing advanced reporting systems that provided real-time insights into performance metrics.
Merchandiser
National Youth Service Corps
03.2020 - Current
- Monitoring inventory levels and keeping adequate stock in product displays on sales floor.
- Inspecting merchandise for quality and arranging proper display location on floor.
- Conferring with store managers to obtain information about customer needs and preferences.
- Planning and coordinating product availability for advertising and promotion purposes.
- Setting and recommending mark-up rates, mark-down rates and selling prices for merchandise.
- Partnering with sales representatives and managers to coordinate delivery and merchandising schedule.
- Monitoring and analysing sales records and consumer purchasing trends.
- Verifying that products appear at correct locations in proper quantities.
- Supplying daily support to the buyer.
- Introduced a new system of inventory management and distribution that increased brand efficiency by 30%.
Social Media Account Manager
Elboogie Boutique
10.2019 - Current
- Analysing and reporting social media and online marketing campaign results.
- Developing marketing content such as promotional materials and advertisements for social media.
- Improving page content, keyword relevancy, and branding to achieve search engine optimisation goals.
- Engaging online audiences by placing strong focus on sales process support and responding to inquiries and comments timely and knowledgeably.
- Increasing customer engagement through social media.
- Monitoring online presence of company's brand to engage with users and strengthen customer relationships.
Sales Associate
Freedom Recruitment
11.2018 - 01.2019
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new and potential customers.
- Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
- Organised racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Filled shortages in available goods by requisitioning merchandise from suppliers based on space, demand, and current pricing.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Stocked shelves, racks, and cases with new or transferred merchandise.
- Stocked shelves to match planogram images and instructions.
- Alternated goods in inventory by observing first-in/first-out approach to keep shelves organised and properly stocked.
- Worked with clients such as Uniqlo and Joseph.
Administrative Assistant Intern
Ordre Showroom X Paul Smith
11.2018 - 11.2018
- Updated spreadsheets and databases to track, analyse and report on performance and sales data.
- Worked with photographers to coordinate and complete special projects for Paul Smith new collection shoot.
Merchandising and Public Relations Intern
X Terrace Fashion Platform
04.2018 - 07.2018
- Monitored inventory changes and ordered replenishments for stock to support customer demand.
- Merchandised new stock to appeal to customers, grab attention and drive sales.
- Regularly checked top-selling merchandise lists and worked with sales team to promote merchandise of interest to optimise sales.
- Provided positive shopping experience, employing conflict resolution skills when problems arose.
- Worked as a liaison between brand and designers.
- Educated customers on promotional events and monitored inventory for events to improve overall experiences.
- Oversaw receiving and display of incoming products, meeting planned promotions.
- Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
- Proofread and edited materials prepared by staff to check and correct spelling, grammar and style.
- Wrote and distributed press releases for the brand.
- Produced accurate office files, updated spreadsheets and crafted presentations to support and boost team efficiency.
Student Volunteer
The Great Hat Exhibition
03.2018 - 03.2018
- Helped with administrative support, including restocking of merchandise and office supplies.
- Greeted incoming visitors and customers, providing professional and knowledgeable assistance.
- Provided sales assistance and recommendations to customers to drive product and souvenir sales.
Research Assistant
JC Wylie Strategies and Solutions Limited
05.2016 - 07.2017
- Planned, modified and executed research techniques, procedures and tests.
- Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations.
- Stocked, organised and prepared supplies.
- Developed fact sheets, graphs and tables to analyse and summarise survey data.
- Documented procedures and results with high degree of accuracy and precision.
- Wrote and edited data collection forms and questionnaires.
- Validated incoming data to check information accuracy and integrity while independently locating and correcting concerns.
- Performed qualitative and quantitative analysis.
- Helped team meet regulatory requirements by coordinating documentation and filings.
Sales and Buying Assistant
Elboogie Boutique
08.2009 - 08.2014
- Maintained energy and enthusiasm in fast-paced environment.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Functioned as backup in areas of sales, support, and services.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Opened new merchandise and stocked sales floor racks and shelves.
- Maintained key item stock levels and wrote or expedited purchase orders.
- Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
- Collaborated with buyers for special events and seasonal promotions to maintain adequate product stock and drive sales.
- Increased customer satisfaction by resolving product issues.
Education
MBA - International Fashion Management
Coventry University
London, UKBA - International Relations
Houdegbe North American University
Skills
MS Excel
Powerpoint
Word
Executive leadership
Office Administration
Fashion industry knowledge
Planning and execution
Strategic planning
Operations oversight
Marketing
Business analysis
Organizational development
Business development
Operations management
General management and administration
Cross-functional teamwork
Policy development
Management
Performance management
Strategic business planning
Organizational skills
Problem-solving abilities
Multitasking Abilities
Relationship and team building
Client relationship building
Brand management
Analytical thinking
Decision-making
Teamwork and collaboration
Management team leadership
Multitasking
Effective communicator and public speaker
Results orientation
Interests
Writing
Travel
Music
Cinema
Reading books and editorials
Shopping
Timeline
Chief Operating Officer
Elboogie Boutique
10.2022 - Current
Merchandiser
National Youth Service Corps
03.2020 - Current
Social Media Account Manager
Elboogie Boutique
10.2019 - Current
Sales Associate
Freedom Recruitment
11.2018 - 01.2019
Administrative Assistant Intern
Ordre Showroom X Paul Smith
11.2018 - 11.2018
Merchandising and Public Relations Intern
X Terrace Fashion Platform
04.2018 - 07.2018
Student Volunteer
The Great Hat Exhibition
03.2018 - 03.2018
Research Assistant
JC Wylie Strategies and Solutions Limited
05.2016 - 07.2017
Sales and Buying Assistant
Elboogie Boutique
08.2009 - 08.2014
BA - International Relations
Houdegbe North American University
MBA - International Fashion Management
Coventry University