TEMITOPE ARINDE-SIMEON
Business Analyst
United Kingdom
Summary
Perceptive Senior Business Analyst with 4 years driving successful business processes for telecommunication companies and financial institution companies. Dedicated to maximizing impact of key performance metrics to enhance and expand business operations. Known for leveraging both macro and micro-scale analyses to generate holistic images of ongoing business operations for immediate actionability. Also, experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Ready to lead company-wide business intelligence initiatives through deft logistical management and expert hands-on analysis.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Business Analyst
ipNX Nigeria
10.2021 - Current
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Evaluated trends to understand competitive environments and assess current strategies.
- Supported leadership team with reporting, analysis and business presentations to inform divisional strategies.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Met with stakeholders to establish favorable business relationships and support mutually beneficial interests.
- Analyzed open orders, backlog and sales data to provide sales team with insights.
- Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes.
- Drafted reports on company financial metrics to assess successes and account for deficiencies.
- Identified process inefficiencies through gap analysis and outlined sensible solutions.
- Collaborated with teams in product line transition to streamline manufacturing footprint.
- Assessed impact of current business processes on users and stakeholders and evaluated potential areas for improvement.
- Assessed business requirements to forecast annual budgetary operational costs.
Business Systems Analyst
Union Bank
Lagos
01.2020 - 09.2021
- Identified needed business improvements and determined appropriate systems required to implement solutions.
- Organized system operating procedures to strengthen controls.
- Researched and adopted new technologies to add value to existing offerings.
- Created and maintained standard operating procedures governing system functions and features.
- Enhanced interfaces to promote better functionality for users.
- Improved systems with addition of new features and infrastructure.
- Investigated system issues and implemented resolutions to reduce downtime.
- Consolidated business rules for system enhancements.
- Helped deploy system enhancements to improve field operations.
- Educated stakeholders on data protection tactics to reduce breaches.
- Collected, defined and analyzed business requirements.
Business System Analyst
ipNX
04.2019 - 01.2020
- Identified needed business improvements and determined appropriate systems required to implement solutions.
- Organized system operating procedures to strengthen controls.
- Collected, defined and analyzed business requirements.
- Presented business leaders with ROI estimations to drive project planning.
- Trained business personnel in use of systems.
- Gathered, reviewed and reported on findings.
- Enhanced and reconstructed computer systems to increase efficiency.
- Planned computer systems using information engineering and structured analysis.
- Produced charts and diagrams to assist with problem analysis.
Quality Analyst/Enterprise Architect
VDT Communications LTD
Lagos
06.2018 - 03.2019
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Developed monthly, end-of-quarter and other statistical reports for leadership team and quality improvement programs.
- Created and collaborated in implementation and maintenance of customer complaint log.
- Compiled and distributed weekly feedback to team leaders and managers to improve service time and quality while increasing productivity.
- Led process improvement projects to help operations meet and exceed quality standards and reduce costs.
- Liaised with vendors and end-users to uncover system optimization opportunities.
- Defined and implemented quality initiatives to reduce risk.
- Performed standard first article inspections and random sampling inspections to verify adherence to customer standards.
System Administrator
Payporte Global System
08.2016 - 06.2018
- Functioned as a junior project manager and assisted project management lifecycle
- Analyzed system logs and identified potential issues with computer systems
- Applied operating system updates, patches, and configuration changes
- Installed and configured new hardware and software.
IT Support Engineer
Lagos TV
08.2015 - 08.2016
- Maintained office PCs, networks and mobile devices.
- Imaged and prepared new computers for integration into company networks and systems.
- Patiently walked individuals through basic troubleshooting tasks.
- Implemented internal quality standards to secure electronic records integrity.
- Recovered critical information from data back ups to restore functionality.
- Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers and more.
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Responded promptly to incoming sales leads and requests for technical support.
Education
Information Technology
British Computer Society
United Kingdom 04.2001 -
Network Security Associate 1 -
FORTINET NSE
05.2020 - 05.2020
Digital Transformation -
International Business Management Institute
05.2020 - 05.2020
Certified Network Security Specialist - Telecommunication Science
International CyberSecurity Institute
05.2020 - 05.2020
Bachelor of Science - Telecommunication Science
University Of Ilorin
Nigeria 10.2013 - 09.2017
Network Security Associate 2 -
FORTINET NSE
05.2020 - 05.2020
Risk Management -
International Business Management
05.2020 - 05.2020
Skills
Business negotiation knowledge
Business Process Enhancement
Business Process Planning
Business analytics
Strategic business initiatives
Business operations procedures
Business systems management
Telecommunication system proficiency
Timeline
Business Analyst
ipNX Nigeria
10.2021 - Current
Network Security Associate 1 -
FORTINET NSE
05.2020 - 05.2020
Digital Transformation -
International Business Management Institute
05.2020 - 05.2020
Certified Network Security Specialist - Telecommunication Science
International CyberSecurity Institute
05.2020 - 05.2020
Network Security Associate 2 -
FORTINET NSE
05.2020 - 05.2020
Risk Management -
International Business Management
05.2020 - 05.2020
Business Systems Analyst
Union Bank
01.2020 - 09.2021
Business System Analyst
ipNX
04.2019 - 01.2020
Quality Analyst/Enterprise Architect
VDT Communications LTD
06.2018 - 03.2019
System Administrator
Payporte Global System
08.2016 - 06.2018
IT Support Engineer
Lagos TV
08.2015 - 08.2016
Bachelor of Science - Telecommunication Science
University Of Ilorin
10.2013 - 09.2017
Information Technology
British Computer Society
04.2001 -