TEMITOPE AKANJI
Ikeja,Lagos state
Summary
Front desk professional with a proven track record in delivering outstanding customer service and managing administrative tasks efficiently. Expertise in resolving guest inquiries and fostering a welcoming environment. Strong communication and organizational skills enhance operational efficiency.
Overview
1
1
Certification
4
4
years of professional experience
Work history
Front Desk Officer
Providus Unity (Unity)
Lagos
2024.05 - Current
- Welcome guests, clients, and employees with a friendly reception presence.
- Handle incoming phone calls, take messages, and direct calls appropriately.
- Update records in databases and maintain spreadsheets for accurate tracking.
- Maintain organised filing for documents and office supplies.
- Receive, sort, and distribute mail to relevant teams and individuals.
- Monitor building access and manage visitor passes at reception.
- Maintain a welcoming environment that supports smooth day-to-day operations.
- Facilitated swift check-out process to enhance guest convenience.
Administrative Assistant
Resource Home Ltd
2022.02 - 2023.09
- Maintained files and filing, keeping sensitive information confidential.
- Processed incoming mail and distributed it to relevant departments or individuals.
- Scheduled and confirmed appointments for clients, customers, and supervisors.
- Used Microsoft Office Suite to create and revise documents and presentations.
- Managed front desk duties to ensure smooth operation of reception area.
- Interacted professionally with clients providing excellent service at all times.
Education
B.Sc. -
Federal University of Agriculture
AbeokutaSSCE -
Lolaolu Comprehensive College
LagosSkills
- Customer Service
- Business Correspondence
- Business Administration
- Data Entry Documentation
- Microsoft Office
- Microsoft Excel
- Outlook
- Powerpoint
- Project planning
- Calender & Time Management
- Canva, Trello, etc
REFERENCES
References available upon request
Certification
Virtual Assistant
ALX - 2025
Timeline
Front Desk Officer
Providus Unity (Unity)
2024.05 - Current
Administrative Assistant
Resource Home Ltd
2022.02 - 2023.09
B.Sc. -
Federal University of Agriculture
SSCE -
Lolaolu Comprehensive College