Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

TEMITOPE AFOLABI, DCP

Lagos

Summary

A Compliance Specialist recognized for high productivity and efficiency in task completion. Skilled in navigating complex regulatory frameworks, conducting thorough compliance audits, and implementing risk management strategies. Excel in communication, problem-solving, and critical thinking, ensuring adherence to regulations while supporting business objectives. Highly motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Regulatory Compliance Specialist

Tangerine General Insurance Limited
Lagos
01.2024 - Current
  • Developed, implemented, monitored and maintained a regulatory compliance program.
  • Performed research into specific areas of regulation and developed solutions that comply with legal standards while meeting business objectives.
  • Created systems for tracking changes in regulations, ensuring employees are aware of any updates or modifications.
  • Identified areas where existing policies need strengthening or updating to maintain ongoing compliance.
  • Responded to inquiries from external agencies regarding company's compliance efforts.
  • Prepared reports for management on the status of current compliance activities.
  • Conducted internal audits of processes and procedures to assess compliance with relevant regulations.
  • Collaborated with other departments to develop strategies for mitigating risk associated with non-compliance.
  • Maintained records of all communications concerning regulatory matters including emails, memos and letters.
  • Reviewed and updated corporate policies to ensure compliance with applicable laws and regulations.
  • Assisted in developing training programs for employees regarding regulatory changes and their implications for business practices.
  • Established working relationships with regulatory agencies.
  • Monitored regulatory change required by new and revised laws and regulations, communicating complex protocols and determining operational impacts.
  • Researched international sanctions lists in order to identify individuals or entities subject to restrictions.
  • Provided training on AML compliance issues to staff members.
  • Developed strategies for improving existing AML programs and processes.
  • Ensured compliance with applicable industry regulations pertaining to data protection.

Compliance Intern (NYSC)

Tangerine General Insurance Ltd
Lagos
09.2022 - 10.2023
  • Maintained an up-to-date list of current laws, regulations, and standards applicable to the organization's operations.
  • Monitored company operations to ensure adherence with relevant laws and regulations.
  • Assisted in the development of new compliance policies and procedures.
  • Ensured that all necessary documentation is maintained according to established guidelines.
  • Daily Filing of currency and foreign, suspicious transactions to the Nigerian Financial Intelligence Unit (NFIU).
  • Conducted regular contract spot checks to ensure maintenance of an up-to-date Contract Registers.

Customer Support Intern

Kuda Microfinance Bank
Lagos State
08.2020 - 12.2020
  • Created accounts for new customers in accordance with company policies.
  • Identified needs of customers promptly and efficiently.
  • Implemented changes based on feedback from customers regarding products or services.
  • Developed relationships with key stakeholders in the organization to ensure customer satisfaction goals were met.
  • Answered incoming customer inquiries in a professional and timely manner.
  • Maintained daily records of customer interactions, transactions, comments and complaints.
  • Assisted customers with account maintenance tasks such as address changes, billing adjustments and payment processing..
  • Resolved customer complaints via phone, email, mail, or social media.
  • Participated in team meetings to discuss strategies for improving customer satisfaction ratings.
  • Excelled in exceeding daily credit card application goals.

Education

NYSC -

National Youth Service Corps
Lagos, Nigeria
10-2023

Bachelor of Science - Business Administration

Pan Atlantic University
Epe, Lagos
07-2022

High School Diploma -

Mary Wood Girls College
Ebute-Metta Lagos
07-2017

Some College (No Degree) - Data Analysis

ALT School Nigeria
Lagos, Nigeria

Skills

  • Data analysis
  • Problem solving
  • Attention to detail
  • Team collaboration
  • Customer engagement
  • Training development
  • Excel functions
  • Internal communications
  • Detail orientation
  • Basic computer proficiency

Affiliations

  • AML/CFT/PF Trainings- Leishton Academy
  • Data Protection and Privacy Training- Andersen Nigeria Limited
  • Anti-Money Laundering Workshop- NFIU
  • Counter Terrorism Financing Workshop- NFIU
  • Sensitization webinar on NRA and NFIU Typologies
  • Data Analysis Level 1 - app.entrylevel.net
  • Data Analysis 2, SQL - app. entrylevel.net
  • Web development with HTML, CSS, and JAVASCRIPT - edX.org
  • Jobberman soft skills trainings

Certification

  • I am a Designated Compliance Professional (DCP) of the Compliance Institute of Nigeria

References

References available upon request.

Timeline

Regulatory Compliance Specialist

Tangerine General Insurance Limited
01.2024 - Current

Compliance Intern (NYSC)

Tangerine General Insurance Ltd
09.2022 - 10.2023

Customer Support Intern

Kuda Microfinance Bank
08.2020 - 12.2020

NYSC -

National Youth Service Corps

Bachelor of Science - Business Administration

Pan Atlantic University

High School Diploma -

Mary Wood Girls College

Some College (No Degree) - Data Analysis

ALT School Nigeria

Similar Profiles

CREATE PROFILE
TEMITOPE AFOLABI, DCP