Temitayo Anisulowo

 Design and execute structured HR plans, incorporating task schedules, time lines, and progress tracking to ensure alignment with organizational objectives.

 Participate in salary benchmark, gather market data to support the organization's annual salary review process.

 Contribute to payroll processing by preparing and inputting accurate data for the monthly payroll cycle.

 Provide targeted coaching and support to employees, enabling them to set clear priorities and achieve performance goals efficiently.

 Respond to diverse HR-related queries from employees and management, providing timely and effective support.

 Oversee daily operational activities for both internal staff and contracted workforce, ensuring smooth and efficient operation.

 Streamline HR processes by implementing step-to-step communication methods that enhance clarity and understanding across all employee levels.

 Supporting departmental recruitment efforts by coordinating and advertising platforms to fulfill staffing needs.

 Conduct comprehensive staff inductions to ensure seamless onboarding and integration into company culture and policies.

 Maintain open and effective communicating channels with clients and contractors to enhance service delivery and client satisfaction

 Responded promptly and professionally to customer inquiries via phone, email, and in- person.

 Resolved customer complaints efficiently, ensuring satisfaction and maintaining a positive company image.

 Maintained accurate records of customer interactions, transactions and feedback in company databases .

 Built and nurtured strong relationship with clients to encourage loyalty and repeat business.

 Followed up on customer issues to ensure timely resolution and quality service delivery.

 Provided detailed product and service information to assist customers in decision- making.

 Collaborated with internal teams (sales, technical support) to address client needs and service gaps.

 Collected and reported customer feedback to support continuous service improvement.

 Recommended process enhancements to improve customer satisfaction and operational efficiency

 Prepared students for internal and external examination such as WAEC and NECO

 Assessed student performance through tests, assignments, and constructive feedback.

 Developed lesson plans, teaching materials, and schemes of work to meet learning objectives.

 Encouraged critical thinking, debate, and civic responsibility through classroom discussions.

 Ensured alignment between lesson objectives, instructional materials, and assessments through careful planning and ongoing review of curriculum materials.

 Organized extracurricular activities such as clubs or tutoring sessions, promoting student engagement outside of regular class hours.