Tara Pinsonneault
Hudson
Summary
Strategic enrollment and admissions leader with a strong background in optimizing enrollment funnels and expanding student pipelines in higher education. Utilizes data-driven insights to enhance operational performance and foster cross-functional collaboration. Expertise in building stakeholder relationships and streamlining admissions operations, emphasizing access, equity, and measurable impact.
Overview
14
14
years of professional experience
Work History
Executive Director Enrollment Operations
UMASS LOWELL
Lowell
09.2025 - Current
- Lead application processing operations for Graduate and Continuing Education, improving workflow efficiency, data integrity, and admissions throughput.
- Oversee enterprise Slate CRM implementation and optimization, enhancing admissions infrastructure, reporting, and cross-functional collaboration.
- Manage technical enrollment systems team, reducing review cycle time, increasing completion rates, and improving system reliability and support.
Director of Enrollment Management, Partner Operations
SHORELIGHT
Boston
02.2023 - 06.2025
- Led end-to-end enrollment operations across multiple partner universities, ensuring seamless student experience and institutional alignment.
- Directed communications, financial reconciliation, and governance oversight across University of Illinois Springfield and Chicago partnerships.
- Drove data-informed admissions strategy that expanded academic programs and diversified international student enrollment.
- Delivered significant growth and efficiency gains, increasing enrollment by 175%, doubling processing output, and reducing operating costs through global team optimization.
Associate Director of Global Admissions, Regional Partner Operations
SHORELIGHT
Boston
01.2015 - 02.2023
- Led and scaled cross-functional admissions and processing teams across Graduate Admissions, Regional Processing, and Member University operations across the U.S., Canada, and Latin America.
- Directed end-to-end application review and admissions decisioning, including academic, English proficiency (IELTS/TOEFL), and financial eligibility assessments.
- Oversaw portfolio-wide application processing strategy, launching new international processing operations (including Colombia) and expanding institutional partnerships.
- Drove data and systems governance using Salesforce dashboards to monitor capacity, forecast staffing needs, and inform executive-level performance decisions.
- Enabled large-scale enrollment growth by managing launch of 10+ academic programs, expanding institutional coverage from 1 to 10 schools, and improving student engagement and recruitment effectiveness.
Admissions Officer
NAVITAS AT UMASS LOWELL
Lowell
05.2012 - 01.2015
- Managed end-to-end international admissions processing for Navitas and IDEP programs, including application intake, credential evaluation, and eligibility assessment aligned to U.S. academic standards.
- Evaluated academic and supporting documents (transcripts, TOEFL/IELTS, SOPs, resumes, recommendations) and coordinated with university stakeholders to ensure timely admissions decisions and I-20 processing.
- Led admissions support operations and delivered student-facing advisory services, improving process accuracy and efficiency while strengthening recruitment outcomes and institutional brand visibility.
Student Recruitment Representative
DANIEL WEBSTER COLLEGE
Nashua
- Led student recruitment and advising efforts for high school and adult learners, driving enrollment growth through personalized outreach and needs-based guidance.
- Planned and executed admissions and recruitment events (open houses, orientations, registration days), enhancing engagement and conversion across diverse student populations.
- Promoted academic programs domestically and internationally while representing the institution at fairs and events, strengthening visibility and supporting long-term student retention.
Management Assistant
ENTERPRISE RENT-A-CAR
Nashua
- Completed advanced management training in operational efficiency, customer satisfaction, employee development, and profitability, supporting end-to-end sales and service operations.
- Executed client engagement and business development activities, including sales calls and account management, to enhance brand visibility and contribute to revenue growth.
Education
Master of Education (MEd) - Higher Education Administration
Northeastern University
Boston, MABachelor of Science (BS) - Marketing Communication / Advertising
Western New England University
Springfield, MASkills
- Enrollment management
- Enrollment strategy
- Project management
- Stakeholder engagement
- Data analysis
- Strategic planning
- Financial management
- Budgeting and financial management
- Team leadership
- Staff management
- Salesforce
- Wrike
- Microsoft Office Suite
Community Service
- Former Marketing and Communications Volunteer, Boys and Girls Clubs of Greater Nashua
- Former Girls Basketball Coach, New England Crusaders AAU Basketball
- Former Fundraising and Grant Writing Volunteer, PAWS New England
Languages
English
Proficient (C2)
C2
Timeline
Executive Director Enrollment Operations
UMASS LOWELL
09.2025 - Current
Director of Enrollment Management, Partner Operations
SHORELIGHT
02.2023 - 06.2025
Associate Director of Global Admissions, Regional Partner Operations
SHORELIGHT
01.2015 - 02.2023
Admissions Officer
NAVITAS AT UMASS LOWELL
05.2012 - 01.2015
Student Recruitment Representative
DANIEL WEBSTER COLLEGE
Management Assistant
ENTERPRISE RENT-A-CAR
Master of Education (MEd) - Higher Education Administration
Northeastern University
Bachelor of Science (BS) - Marketing Communication / Advertising
Western New England University