TAMMY ILOAMA
Lekki, Lagos,LA
Summary
I am a dedicated clerical professional focused on enhancing office efficiency through dependable administrative support. I work systematically to ensure tasks are completed promptly and accurately. With strong communication, planning, and time management skills, I effectively address business needs and support. I am always happy to add value in any opportunity.
Overview
13
13
years of professional experience
1
1
Certification
Work History
ACCOUNTANT (Voluntary)
CLOUD OF GLORY CHURCH
- Integrity and discipline made me financially accountable to the company’s fund
- Kept detailed accounting records
- Payment of staffs
- Banking transaction
- Posted account receivable payments made by cash, cheque or credit card payments
- Established and maintained relationships with banking institutions, optimizing financial operations and services
- Oversaw payroll operations, ensuring timely and accurate salary payments to all employees.
Manager
PREMIX HOTEL
2023.01 - 2024.02
- Maintained positive, professional working environment to optimize staff and customer satisfaction
- Handling customer complaints and queries
- Monitored staff performance, continually seeking ways to improve team delivery for optimized financial success
- Promoting and marketing the business including development ways to attract new customer
- Used excellent problem-solving and issue-resolution strategies to rectify difficulties quickly and effectively
- Supervised and delegated tasks to employees to meet key productivity targets
- Collaborated with HR to design a talent acquisition.
Admin/Customer Service
VIP EXPRESS
2021.05 - 2023.01
- Delivered an exceptional administrative level of service to customers by listening to concerns and answering questions
- Handle and manage all incoming and outgoing correspondence, including emails, letters and phone calls, request and complaints
- Schedule and coordinate meetings agendas, minutes and other necessary documents
- Appropriate handling of documents for easy accessibility
- Monitored system performance, promptly implementing changes to optimize resource usage
- Maintained detailed records of repairs, replacements and maintenance activities for audit and analysis purposes.
CPO- Child Protective Officer (Voluntary)
CHILD RIGHT INT’L BRIGADE
2021.05 - 2021.12
- Maintaining business relationships between clients and the organization
- Worked closely with clients over the phone to discover problems and resolve them
- Investigated complaints and took corrective actions, improving service quality and customer satisfaction
- Responded to petty crimes and antisocial behavior
- Protected the rights of children from abuse
- Handled missing person enquiries and assisted with investigations
- Offered counseling support to crime victims and reassured the public.
Admin Officer
SECRETARIAT AKAMPKA
2011.01 - 2012.11
- Provided positive first impressions by maintaining immaculately reception areas and warmly greeting clients
- Answered inbound telephone calls promptly, directing clients, vendors and general queries to relevant teams
- Coordinated and booked meetings, conferences and client appointments for managers
- Create and update records and database
- Liaised with clients, suppliers, and service providers building strong relationships to support business operation.
Education
HSE 1,2,3 -
Bachelor of Arts - Linguistics and Communication
University of Portharcourt
Port Harcourt, Rivers State, Nigeria11.2010
Skills
- Microsoft office
- Resolving complaints
- Administration
- Project management
- Customer service
Certification
Health Safety and Environment(HSE) 1,2&3
References
- Mr Samuel Benson, Canta, CEO, Lagos, Lekki, 09055437833
- Engr, Lizzy Nwankwo, Loycy Constructions, Portharcourt, River state, 08036740706
Timeline
Manager
PREMIX HOTEL
2023.01 - 2024.02
Admin/Customer Service
VIP EXPRESS
2021.05 - 2023.01
CPO- Child Protective Officer (Voluntary)
CHILD RIGHT INT’L BRIGADE
2021.05 - 2021.12
Admin Officer
SECRETARIAT AKAMPKA
2011.01 - 2012.11
ACCOUNTANT (Voluntary)
CLOUD OF GLORY CHURCH
HSE 1,2,3 -
Bachelor of Arts - Linguistics and Communication
University of Portharcourt
Health Safety and Environment(HSE) 1,2&3
Similar Profiles
Olayinka DanielsOlayinka Daniels
Server Administrator ( Unpaid Internship) at Glory Glow International ChurchServer Administrator ( Unpaid Internship) at Glory Glow International Church
James ChoJames Cho
Director of Youth Ministry Operations at Glory Church of Jesus ChristDirector of Youth Ministry Operations at Glory Church of Jesus Christ
Marlene Petit-ValMarlene Petit-Val
Cleaning Team Leader at Volunteer- Tabernacle Of Glory Church Of GodCleaning Team Leader at Volunteer- Tabernacle Of Glory Church Of God