Resilient Retail Professional experienced in diverse roles within retail industry. Enhanced customer satisfaction and improved store operations through effective conflict resolution and commitment to high store standards. Focused on delivering welcoming customer experiences and maintaining efficient operations through strong interpersonal skills and knowledge of fashion trends.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
Work History
Retail Worker
Pep
Lagos , Nigeria
01.2022 - Current
Guided customers in product selection and addressed inquiries to improve shopping experience.
Operated cash register and processed transactions accurately.
Worked collaboratively with team members to elevate customer service standards.
Contributed to a dynamic team by providing excellent customer service, managing stock, and maintaining a clean and organized store environment.
Ensured clean and organized sales floor to promote a welcoming environment for customers.
Organized and stocked shelves with merchandise to ensure product availability. and replenished merchandise.
Executed visual merchandising standards for product displays.
Monitored inventory levels and reported shortages to management.