Accomplished professional with a proven track record at Lumax Integrated Service Nigeria Limited, adept in compassionate support and restorative art. Excelled in developing marketing campaigns that significantly increased brand awareness and forged strong relationships in the mortuary and finance sectors. Skilled in sanitation procedures and pathology understanding, enhancing operational efficiency and compliance.
1. Listens to families' needs and concerns
2. Provides compassionate and empathetic support
3. Explains funeral options and prices clearly
4. Respects cultural and religious traditions
5. Responds to questions and concerns in a timely manner
6. Ensures families feel comfortable and supported throughout the proces
Level 2 NVQ certificate in customer service in view