Supervised staff and delegated tasks to maintain positive, productive administrative operations.
Updated reports, managed accounts, and generated reports for company database.
Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
Improved office efficiency by implementing streamlined administrative processes and procedures.
Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards.
Reduced operational costs through effective management of staff schedules, resources, and vendor relationships.
Enhanced team productivity by providing ongoing professional development opportunities and regular performance feedback.
Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
Greeted visitors, employees and clients politely and professionally for excellent reception service.
Verified customer information for orderly, up-to-date online systems.
Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Executive Assistant /Administrative Manager
Agbo J Madaki and Company Advocate
01.2022 - 02.2023
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Handled confidential and sensitive information with discretion and tact.
Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
Processed travel expenses and reimbursements for executive team and senior management group.
Organized and coordinated conferences and monthly meetings.
Served as a liaison between departments to facilitate effective communication throughout the company.
Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
Used advanced software to prepare documents, reports, and presentations.
Answered high volume of phone calls and email inquiries.
Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly.
Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
Screened calls and emails and responded accordingly to support executive correspondence.
Improved office efficiency by implementing new filing systems and document management processes.
Facilitated training and onboarding for incoming office staff.
Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
Assisted in the development of company policies and procedures, contributing to a more organized work environment.
Handled payroll processing tasks accurately while maintaining strict adherence to deadlines for timely payments.
Negotiated with vendors for cost savings, securing high-quality services at reduced rates.
Supported HR activities, facilitating hiring process by scheduling interviews and liaising with candidates.
Fostered positive work environment, organizing team-building activities and events.
Assisted in preparation of high-stakes presentations, contributing to successful project pitches and client meetings.
Coordinated international travel arrangements, ensuring seamless logistics for executives attending global conferences.
Contributed to development of internal policies and procedures, enhancing organizational effectiveness and compliance.
Supported strategic planning sessions, providing logistical support and compiling necessary background materials.
Enabled timely project completion by coordinating resources and timelines across multiple departments.
Filed paperwork and organized computer-based information.
Took notes and dictation at meetings.
Worked with senior management to initiate new projects and assist in various processes.
Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
Coordinated events and worked on ad hoc projects.
Upheld strict timetables by maintaining accurate, balanced calendars.
Manager
Replenish Farms
02.2020 - 12.2022
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maximized performance by monitoring daily activities and mentoring team members.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Controlled costs to keep business operating within budget and increase profits.
Improved marketing to attract new customers and promote business.
Cross-trained existing employees to maximize team agility and performance.
Maintained professional, organized, and safe environment for employees and patrons.
Developed and maintained relationships with customers and suppliers through account development.
Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Improved safety procedures to create safe working conditions for workers.
Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Reduced operational costs through comprehensive process improvement initiatives and resource management.
Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
Spearheaded transition to remote work during global health crisis, ensuring business continuity and employee safety.
Oversaw inventory management, optimizing stock levels, and reducing waste.
Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Defined clear targets and objectives and communicated to other team members.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Assisted in organizing and overseeing assignments to drive operational excellence.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Set aggressive targets for employees to drive company success and strengthen motivation.
Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Established performance goals for employees and provided feedback on methods for reaching those milestones.