Summary
Work History
Education
Skills
Timeline
Generic

Susan Urua

Executive Assistant

Summary

  • Driven and resourceful executive assistant with 4 years of providing top-notch support to C-level executives, business owners and teams.
  • Proven track record of supporting professional needs with well-organized precision. Expertise in email management, meeting coordinating, transcribing minutes and calendar management..
  • To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, communication and problem-solving skills.

Work History

Executive Assistant

Kaleidoscope
NY
  • Handled confidential and sensitive information with discretion and tact.
  • Provided administrative support to the CEO by drafting sales proposals for clients
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Updated spreadsheets and created presentations to support executives and boost team productivity.
  • Managed both incoming and outgoing correspondence and email.
  • Created and managed office systems to efficiently deal with documentation.
  • Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
  • Took notes and dictation at meetings.

Assistant Project Manager

Kaleidoscope
NY
  • Supervised the work of other administrative staff, including delegating tasks, providing guidance, and ensuring that work was completed on time and to the CEO's satisfaction
  • Partnered with project team members to identify and quickly address bottlenecks.
  • Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
  • Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.

Operation Assistant

Wisdom Counselors Learning Institute
Houston
  • Collaborated with cross-functional teams, including marketing and HR, to foster smooth operation of daily processes.
  • Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
  • Developed and managed projects in the project management application from start to finish, ensuring that all deadlines were met and stakeholders were kept informed
  • Took notes and dictation at meetings, developed meeting minutes, created meeting agenda, and distributed the minutes to all board members
  • Assisted with the day-to-day operations of the business, including task coordination, data management, and client relations.
  • Assisted with developing, implementing, and executing market plans and campaigns
  • Conducted research, analyzed data, and created reports to support business decisions
  • Provided administrative support with accurate document preparation and data entry.
  • Updated spreadsheets and created presentations to support executives and boost team productivity.
  • Updated and maintained confidential databases and records.

Administrative Virtual Assistant

Straight Path Dispatch
Duluth
  • Maintained a high level of professionalism and provided excellent customer service to all company clients
  • Created social media content using Canva
  • Managed the company's social media accounts
  • Conferred with customers by chat or email to provide information in a timely and professional manner.
  • Factored load, created invoices, tracked payments and followed up on overdue payments
  • Managed and organized critical business tasks, including email management, invoicing, and calendar management
  • Provided reliable and efficient support to CEO, freeing up time for her to focus on core responsibilities
  • Entered information on carrier rate and load confirmation into the company's tracker

Real Estate Virtual Assistant

SirLuckHomes Real Estate
Norval
  • Organized and managed team tasks and projects using Monday.com.
  • Kept extensive contact list updated with new contacts and changes to existing contacts.
  • Called, answered and screened calls to provide information, schedule appointments and take detailed messages.
  • Exported client's list from Excel Sheet to Monday.com CRM
  • Pre-qualified the leads using the pillars of cold-calling
  • Communicated with Lead Manager on all leads requiring immediate action
  • Created follow-up tasks for yourself and team members

Graduate Intern

Mobil Producing Nigeria Unlimited
Victoria Island
  • Prepared and distributed monthly reports of all materials and quantities used on projects within the department for top management meetings
  • Provided administrative support for the department head and team members
  • Collaborated with the Software engineer to create an organized filing system of documents that eliminated double entry
  • Uploaded material test certificates/reports (MTCs/MTRs) on Aconex (Oracle) database
  • Trained team members on departmental software and reporting
  • Routed documents for signing using the electronic signing software DocuSign

Education

Bachelor of Engineering - Chemical Engineering

Landmark University
Omu-Aran, Nigeria
04.2001 -

Skills

    Document Management

Schedule Management

Project planning

Administrative support

Mail handling

Advanced MS Office Suite

Schedule & calendar planning

Sorting and labeling

Travel coordination

Office management

Timeline

Bachelor of Engineering - Chemical Engineering

Landmark University
04.2001 -

Executive Assistant

Kaleidoscope

Assistant Project Manager

Kaleidoscope

Operation Assistant

Wisdom Counselors Learning Institute

Administrative Virtual Assistant

Straight Path Dispatch

Real Estate Virtual Assistant

SirLuckHomes Real Estate

Graduate Intern

Mobil Producing Nigeria Unlimited

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Susan UruaExecutive Assistant