SUSAN OKIKIOLA OGUNTAYO
LAGOS
Summary
To work with existing staff and facilities, contributing to the best of my ability and quota so as to improve organization objectives and achieve managerial goals and targets.
A goal-oriented, problem-solving young lady possessing very strong entrepreneurship, leadership and care-giving skills who strives for excellence and precision at all times in all positions and circumstances, always aiming to attain professional distinctions and proficiency.
Overview
9
9
years of professional experience
Work History
Associate Travel Consultant and Marketing Strategist
Roaddays Global Consults
Lagos, Nigeria
07.2021 - 04.2025
- Offered personalized travel advice for enhanced holiday experiences.
- Use promotional techniques and prepare promotional materials to sell itinerary tour packages.
- Managed diverse client portfolios, resulting in repeat business.
- Implemented effective communication skills to build strong client relationships.
- Handled complex itineraries ensuring seamless journeys for clients.
CARE GIVER
LOVE AND HOPE ORPHANAGE
Lagos
12.2020 - 04.2025
- Volunteer care giver
- Member of fund-raising and donation committee
- Organize and plan scheduled visit with other volunteer worker to spend time with the kids and present donation
- Give free therapy with other volunteer psychologists and therapist on scheduled visit to the orphans
HEALTH CARE ADMINISTRATOR
STANDARD LIFE HOSPITAL
Lagos Abule Egba, Nigeria
01.2021 - 05.2021
- Assist nurses when administering first Aid treatment to patient
- Making beds
- Building conversation with patient to make them feel comfortable
- Constantly Checking on Patient from time to time to monitor their wellness
- Reporting health status and changes to Nurses.
Customer Service Representative
TAK LIMITED
02.2020 - 11.2020
- Responds to customer's query lodging and transportation.
- Improved customer satisfaction by effectively handling complaints and inquiries.
- Receive customers call and video call when necessary regarding Inquiries about traveling and reservation
- Company's Live customer care.
Receptionist
DEE European Hotels
Kyrenia, North Cyprus
06.2016 - 01.2020
- Confirmed group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests.
- Maintained updated records of bookings and payments
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Upheld confidentiality with sensitive information handling procedures.
Education
High School Leaving Certificate - undefined
Universal White Hall High School
Lagos, NIGERIAJunior/High School - undefined
Emcoy Comprehensive College
Comptia N+, Comptia S+, - Network Engineer, Security Analyst
New Horizon Computer Learning Institution
Lagos, NigeriaNysc certification -
National Youth Service Corps
Delta, Nigeria10.2024
BSC - Business Administration
Final International University
Kyrenia, North CyprusSkills
- Microsoft Office Suites, Google suites
- IP addressing and routing
- Database
- Operating systems (Windows,Linux, macOs )
- Security tools (VMware,Nmap)
- Zoom
- Project Leadership
- Personal care support
- First Aid Expertise
- Social Media Marketing automation
- Cybersecurity and Network protocols
- CISCO switches and firewalls
- CompTIA network certification
- Penetration testing tools use
- CompTIA security certification
- Analytical and critical thinking, Problem-solving skill
Name & contact
Languages
English
Yoruba
Turkish
Custom
WILL BE PROVIDED UPON REQUEST.
Personal Information
Education
Current
Timeline
Associate Travel Consultant and Marketing Strategist
Roaddays Global Consults
07.2021 - 04.2025
HEALTH CARE ADMINISTRATOR
STANDARD LIFE HOSPITAL
01.2021 - 05.2021
CARE GIVER
LOVE AND HOPE ORPHANAGE
12.2020 - 04.2025
Customer Service Representative
TAK LIMITED
02.2020 - 11.2020
Receptionist
DEE European Hotels
06.2016 - 01.2020
High School Leaving Certificate - undefined
Universal White Hall High School
Junior/High School - undefined
Emcoy Comprehensive College
Comptia N+, Comptia S+, - Network Engineer, Security Analyst
New Horizon Computer Learning Institution
Nysc certification -
National Youth Service Corps
BSC - Business Administration
Final International University